Remote opportunity at
SarnovaA/R Management Specialist - Digitech - Remote
Digitech, a member of the Sarnova family of companies, is seeking a remote A/R Management Specialist II. Digitech sells a cloud platform for billing and analytics…
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About This Role
Digitech, a member of the Sarnova family of companies, is seeking a remote A/R Management Specialist II. Digitech sells a cloud platform for billing and analytics to EMS transport companies, running fully outsourced revenue-cycle programs aimed at improving collections and staying compliant. The specialist covers the accounts receivable cycle for insurance claims, denials and appeals, following up until clients or providers receive what they are owed. More complicated rejections and…
Job Description
Digitech, a member of the Sarnova family of companies, is seeking a remote A/R Management Specialist II. Digitech sells a cloud platform for billing and analytics to EMS transport companies, running fully outsourced revenue-cycle programs aimed at improving collections and staying compliant.
The specialist covers the accounts receivable cycle for insurance claims, denials and appeals, following up until clients or providers receive what they are owed. More complicated rejections and denials require higher-level analysis. Routine duties include phoning patients, insurers, hospitals, facilities and attorneys to investigate claims, verify coverage and chase overdue balances.
The person keeps aged balances low by revisiting unpaid claims on schedule, reviews collection accounts before they go to an outside agency, and runs quality audits on assigned claims. Every account interaction must be logged in the claims system, output and accuracy benchmarks must be met, and HIPAA and other rules must be followed. Special projects assigned by the manager are included.
The posting asks for a high school credential, with an associate's degree preferred, and at least two years in healthcare claims, billing or receivables. Practical appeal submission experience, familiarity with payer denial codes and timely filing windows, and knowledge of ICD-10, HCPCS and clinical vocabulary are required. EMS billing background is strongly favored. Pay is described as competitive and matched to experience, and a 401(k) plan is offered.
Responsibilities
- Manage receivables, denials and appeals across the revenue cycle
- Work out complicated claim rejections using higher-level analysis
- Call patients, insurers, hospitals, facilities and attorneys to research claims
- Follow up on overdue accounts and unpaid claims on a regular cadence
- Review collection accounts before they move to an external agency
- Log what happened on every account inside the claims platform
- Perform quality reviews on assigned claims
- Complete special projects assigned by the manager
Requirements
- High school diploma or equivalent
- At least two years in healthcare claims, billing or receivables work
- Hands-on experience preparing and sending insurance appeals
- Knowledge of payer denial codes and timely-filing limits
- Understanding of ICD-10 and HCPCS coding plus clinical vocabulary
- Comfort with billing software and payer websites
- Investigative, analytical and problem-solving strengths
- Able to work alone in a remote, fast-moving environment
- Adherence to HIPAA and other applicable rules
- Basic computer skills, including Microsoft Office
Qualifications
- Associate's degree
- EMS billing experience, with other medical specialties also considered
- Prior customer service background and cross-team collaboration
Core Skills
Benefits
- Competitive pay based on experience
- Broad benefits package
- 401(k) plan
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
Yes. The posting describes a remote position.
How many years are needed?
Two years in healthcare claims, billing or receivables, including hands-on appeals work.
Is EMS experience needed?
It is strongly preferred, and other medical specialties are also considered.
Is a salary stated?
It is described as competitive and based on experience, but no number is listed.
Sample Interview Questions
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