Remote opportunity at
BounteousAccount Director (Consumer) Business Unit - USA; Remote Job
Bounteous is seeking an Account Director for its Consumer Business Unit to join its remote team. As a global AI services firm backed by New Mountain…
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About This Role
Bounteous is seeking an Account Director for its Consumer Business Unit to join its remote team. As a global AI services firm backed by New Mountain Capital, Bounteous helps enterprise organizations design, build, and scale AI-driven platforms, products, and processes. In this full-time remote role, the Account Director will serve as the primary liaison between the firm and its clients to nurture relationships, expand accounts, improve retention, and drive overall…
Job Description
Bounteous is seeking an Account Director for its Consumer Business Unit to join its remote team. As a global AI services firm backed by New Mountain Capital, Bounteous helps enterprise organizations design, build, and scale AI-driven platforms, products, and processes. In this full-time remote role, the Account Director will serve as the primary liaison between the firm and its clients to nurture relationships, expand accounts, improve retention, and drive overall satisfaction.
The person in this position will manage strategic account plans, lead onboarding processes, oversee contract negotiations, and guide multidisciplinary teams through project execution. Candidates should be comfortable tracking program scopes, preparing performance dashboards, and hitting quarterly business expansion goals. Bounteous offers a salary range of $93,000 to $125,000 per year, with individual pay determined by factors such as experience, relevant training, and organizational needs. The firm is an equal opportunity employer and is willing to sponsor eligible candidates for employment visas.
Responsibilities
- Build and maintain strategic account plans to establish multi-threaded relationships and raise the firm's strategic standing
- Act as the key liaison between the company and clients while understanding client objectives and brand needs
- Lead new Statement of Work kickoffs and customer onboarding with internal stakeholders across finance, legal, design, and development
- Execute and manage customer contracts, agreements, and proper collections through review and reconciliation
- Develop, coordinate, and implement strategic digital initiatives while benchmarking state-of-the-art practices
- Guide design and development teams from project initiation through execution and completion
- Prepare client scorecards and dashboards to display high-level results and actionable reporting
- Assist in pitching, closing, and negotiating contracts to add or expand business each quarter
- Promote and enforce key information security practices, including malware protection and password security protocols
- Identify, assess, and report security risks concerning the confidentiality, integrity, and availability of information assets
- Evaluate data storage, processing, and transmission to ensure compliance with privacy standards such as GDPR and CCPA
Requirements
- Experience in client service, digital media, digital or analytics sales, or account management
- Strong verbal, written, listening, presentation, and negotiation communication skills
- Ability to manage multiple projects with strict attention to detail
- Capacity to deliver client-focused solutions aligned with client goals
Qualifications
- BA or BS degree or equivalent consulting agency experience
- Extensive experience in client service, digital media, digital/analytics sales, or account management
Core Skills
Benefits
- Employment visa sponsorship for eligible candidates
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and remote status of this role?
This position is remote.
What is the salary for the Account Director position?
The salary ranges from $93,000 to $125,000 per year, with individual pay determined by experience, relevant education or training, and organizational needs.
Does Bounteous provide visa sponsorship?
Yes, Bounteous is willing to sponsor eligible candidates for employment visas.
What are the core duties of the Account Director?
The Account Director protects and grows client accounts, acts as the primary liaison, manages strategic account plans, leads onboarding processes, oversees contract negotiations, and promotes information security compliance.
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