Remote opportunity at
United States Department of DefenseAccount Director - US Remote (Ideally NYC)
DEPT® is looking for an experienced Director, Client Partnership to oversee a client portfolio valued between $3M and $5M. The employer operates as a growth invention…
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About This Role
DEPT® is looking for an experienced Director, Client Partnership to oversee a client portfolio valued between $3M and $5M. The employer operates as a growth invention company combining technology and marketing, working with notable clients such as Google, Lufthansa, Coach, eBay, and OpenAI. This remote position is based in the United States, with an ideal location in New York City or within the Central or Eastern time zones. The role…
Job Description
DEPT® is looking for an experienced Director, Client Partnership to oversee a client portfolio valued between $3M and $5M. The employer operates as a growth invention company combining technology and marketing, working with notable clients such as Google, Lufthansa, Coach, eBay, and OpenAI. This remote position is based in the United States, with an ideal location in New York City or within the Central or Eastern time zones.
The role suits a strategic leader with an agency background who can manage complex, multi-service client engagements. The incoming director will act as the primary day-to-day contact for accounts, collaborate closely with delivery and specialized craft teams, and maintain commercial oversight of budgets, scopes, and resource allocation. Candidates should possess strong communication skills, experience handling difficult conversations, and a proactive, low-ego working style.
Responsibilities
- Act as the primary day-to-day point of contact for clients and build trusted relationships with key stakeholders
- Lead client meetings including briefings, work presentations, reviews, and status calls
- Direct team members across individual workstreams by setting priorities and maintaining high standards of quality
- Collaborate with the delivery department to ensure proper project planning, resourcing, and timely delivery
- Brief creative, strategy, and technology craft teams to produce deliverables for clients
- Oversee scopes and timelines across workstreams while identifying risks early and managing changes
Requirements
- Demonstrated experience independently operating at a senior director level running a large account or multiple workstreams
- Track record in collaborative leadership, client relationships, and business development within an agency environment
- Commercial and operational expertise regarding budgets, scopes, and resourcing
- Background in managing and developing a team as a people leader
- Location within the United States, specifically the Eastern, Central, or NYC time zones
Qualifications
- Prior experience handling heavy technology projects
- Familiarity with creative or media workflows involving complex organizational clients
Core Skills
Benefits
- Healthcare, dental, and vision coverage
- 401(k) plan with matching contributions
- Paid time off and paid company holidays
- Parental leave
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a remote role based in the United States, ideally located in New York City or within the Central or Eastern time zones.
What is the salary range for this role?
The anticipated salary range is USD 150,000 to 200,000 per year, based on a 40-hour workweek, relevant experience, expertise, physical location, and leveling.
What type of experience is required?
Candidates must have experience operating at a senior director level running a sizeable account or multiple workstreams, alongside a background in agency client relationships, business development, and team leadership.
What benefits are included?
The benefits package includes healthcare, dental, and vision coverage, a 401(k) plan with matching, paid company holidays, paid time off, and parental leave.
Sample Interview Questions
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