Opportunity at
SwiggyAccount Manager
Swiggy seeks an Account Manager for a full-time, on-site role requiring employees to work directly from the office across assigned base locations. This position centers on…
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About This Role
Swiggy seeks an Account Manager for a full-time, on-site role requiring employees to work directly from the office across assigned base locations. This position centers on onboarding and managing a portfolio of 70 to 80 partner accounts within a designated territory to expand the Dine-out business segment. The primary objective is to drive monthly Gross Merchandise Value between 80 and 90 lacs, with specific targets varying by market and geography.…
Job Description
Swiggy seeks an Account Manager for a full-time, on-site role requiring employees to work directly from the office across assigned base locations. This position centers on onboarding and managing a portfolio of 70 to 80 partner accounts within a designated territory to expand the Dine-out business segment. The primary objective is to drive monthly Gross Merchandise Value between 80 and 90 lacs, with specific targets varying by market and geography. The professional in this role will handle partner relations, execute growth initiatives, interpret data dashboards, and coordinate across internal departments including finance, sales operations, and partner support.
The role requires managing restaurant display pages, resolving transaction disputes, tracking competitor activities, and persuading partners to maintain competitive discount and commission investments. Candidates must possess field sales experience, e-commerce knowledge, and strong data analysis capabilities using tools like Excel. Due to the nature of the restaurant industry, the position demands schedule flexibility. Swiggy operates as an equal opportunity employer.
Responsibilities
- Onboard 70 to 80 partner accounts by explaining requirements and coordinating with internal teams
- Conduct periodic visits to existing partners to maintain accurate Restaurant Display Page content and high image coverage
- Deliver presentations to encourage consistent partner investment in Dine Out plans and promotions for month-on-month growth
- Execute growth activities such as offer and marketing alignments to prepare for events and live rollouts
- Resolve issues like diner denied payouts to ensure seamless transactions for customers and partners
- Formulate account growth plans and collect insights regarding competitor actions
- Filter dashboard data to interpret performance metrics and guide partners on improving visibility and conversions
- Monitor competitor investments through point-of-sale observations, partner discussions, and delivery networks
- Collaborate with partner support, sales operations, and finance teams regarding reconciliations, GST queries, and page updates
Requirements
- Graduation degree
- 1.5 to 3 years of field sales experience
- Fluency in the local language with working knowledge of English
- Working knowledge and experience in e-commerce activities and online marketing channels
- Analytical capability with strong Excel skills
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for this role?
Employees are required to work from the office on all days out of their respective base locations.
What are the performance targets for the Account Manager?
The role involves managing 70-80 partner accounts in a given territory to generate 80-90 lacs Gross Merchandise Value per month, though exact targets depend on the assigned market and geography.
What experience is required to apply?
Applicants must be a graduate with 1.5 to 3 years of field sales experience, local language fluency, a working knowledge of English, and e-commerce experience.
Is the salary specified in the posting?
The job posting does not specify the salary for this position.
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