Remote opportunity at
ePromos Promotional ProductsAccount Manager
ePromos Promotional Products is a distributor in the promotional goods sector that has operated for over two decades. The company works remotely, and this full-time Account…
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About This Role
ePromos Promotional Products is a distributor in the promotional goods sector that has operated for over two decades. The company works remotely, and this full-time Account Manager job is fully remote in the US. The Account Manager supports enterprise clients by building and executing sales plans for an assigned group of customer accounts, aiming to increase revenue and build durable partnerships. Core tasks include drafting yearly account plans alongside client…
Job Description
ePromos Promotional Products is a distributor in the promotional goods sector that has operated for over two decades. The company works remotely, and this full-time Account Manager job is fully remote in the US. The Account Manager supports enterprise clients by building and executing sales plans for an assigned group of customer accounts, aiming to increase revenue and build durable partnerships.
Core tasks include drafting yearly account plans alongside client teams, leading video meetings with clients, finding upsell, cross-sell and renewal opportunities, and producing decks, proposals and quotes. The role also includes program account management: recommending seasonal and campaign merchandise with the merchandising group, tracking inventory and restocking needs, reviewing product lineups to retire weak items, and working with quality and operations colleagues to resolve escalations. The person also helps prepare client business reviews, uses CRM software to log opportunities, and proposes process improvements.
Candidates should have at least five years of work in the promotional products field, including driving sales. A bachelor's degree in business or a related area is preferred, as is familiarity with NetSuite or a similar CRM. Work runs mainly on Eastern Time and involves frequent video calls, email and chat. The base salary range is USD 50,000 to 60,000 per year, with final pay based on qualifications, experience and skill level.
Responsibilities
- Build annual account plans with client teams and carry out sales strategies set by the group leader
- Lead client meetings, including video conferences, to strengthen relationships
- Spot upsell, cross-sell and renewal opportunities and coordinate with the sales team
- Prepare presentations, proposals and quotes that fit client budgets and brand guidelines
- Work with the merchandising team to recommend seasonal and promotional products
- Monitor inventory and replenishment, and recommend phaseouts for underperforming or obsolete products
- Work with quality assurance and operations to resolve client escalations
- Support client business reviews and share practices that improve the client experience
- Check that orders are entered accurately and give clear instructions to internal teams and suppliers
Requirements
- Five or more years in promotional products, with a record of driving sales initiatives
- Track record of excellent results in promotional products or gifting
- Clear verbal and written communication
- Strong organizational habits and meticulous attention to detail
- Ability to cover several time zones, mainly Eastern, from a dedicated space with dependable high-speed internet
- Physical requirements include mostly sitting and handling items that require up to 10 pounds of force
Qualifications
- Business or related degree (preferred)
- Hands-on work with NetSuite or a similar CRM platform (preferred)
- Merchandising expertise and a feel for retail and fashion trends
- Interpersonal skills and talent for building relationships
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes. The job is fully remote in the US and mainly follows Eastern Time.
What is the pay range?
The base salary is USD 50,000 to 60,000 per year, and final figures depend on credentials, background and capabilities.
What experience is needed?
At least five years in promotional products with sales-driving experience is required. A business or related degree is preferred.
Is the role full-time?
Yes. It is listed as a full-time position.
Does the posting mention benefits?
The posting does not describe any benefits.
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