Remote opportunity at
RightwayAccount Manager
Rightway is hiring a remote Account Manager for its Pharmacy Benefit Management team to oversee key client accounts and drive operational excellence. Founded in 2017, Rightway…
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About This Role
Rightway is hiring a remote Account Manager for its Pharmacy Benefit Management team to oversee key client accounts and drive operational excellence. Founded in 2017, Rightway builds modern healthcare navigation products that connect patients with clinicians and pharmacists through a mobile application. In this position, the professional will serve as the primary operational contact, collaborate with internal teams during client onboarding, and lead client business reviews. This role is suited…
Job Description
Rightway is hiring a remote Account Manager for its Pharmacy Benefit Management team to oversee key client accounts and drive operational excellence. Founded in 2017, Rightway builds modern healthcare navigation products that connect patients with clinicians and pharmacists through a mobile application. In this position, the professional will serve as the primary operational contact, collaborate with internal teams during client onboarding, and lead client business reviews. This role is suited for candidates with extensive pharmacy operations experience who excel at problem-solving, project leadership, and client relationship management. The salary range for the position is between USD 92,000 and 130,000 per year, with additional bonus and equity offerings.
Responsibilities
- Manage day-to-day operations for an assigned portfolio of clients, which includes tracking inquiries, maintaining issue logs, addressing escalations, and conducting client touchbases
- Act as the primary point of contact for operational questions from clients and internal colleagues
- Co-lead client meetings alongside Account Leads, including annual and quarterly business reviews
- Partner with implementation teams during onboarding to facilitate a smooth transition to ongoing management
- Collect and handle client specifications for annual open enrollment periods, such as benefit adjustments and custom configurations
- Host webinars, benefit fairs, and employee education sessions, with possible travel to client locations for open enrollment events
- Spot operational trends, resolve issues, and collaborate with internal teams and vendors on preventative measures
- Monitor client deliverables against contractual agreements to ensure timely and accurate execution
- Contribute to cross-functional projects aimed at standardizing client operations and improving production
- Interpret plan designs and troubleshoot claims, enrollment, and benefit inquiries for partners
Requirements
- 5 to 8 years of experience in pharmacy operations
- Bachelor's degree
- Solid skills in client management and pharmacy benefit knowledge
- Proficiency in basic spreadsheet tools like Excel or Google Sheets
- Familiarity with presentation tools such as PowerPoint or Google Slides
Qualifications
- Master's degree
Core Skills
Benefits
- Annual salary between USD 92,000 and 130,000
- Bonus compensation
- Equity
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and remote status of this role?
The role is fully remote.
What is the salary range for the Account Manager position?
The annual salary ranges from USD 92,000 to 130,000, and includes additional bonus and equity opportunities.
What educational background is required?
A bachelor's degree is required for this position, while a master's degree is preferred.
How can candidates protect themselves from recruitment scams?
Rightway states they will only contact potential candidates from the @rightwayhealthcare.com email domain and will never ask for bank details or deposits as a condition of employment.
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