Remote opportunity at
CloudTalkAccount Manager (Spanish Speaker)
CloudTalk seeks an Account Manager fluent in Spanish to handle customer retention and portfolio expansion in a quota-carrying position. Operating as a strategic partner, this individual…
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About This Role
CloudTalk seeks an Account Manager fluent in Spanish to handle customer retention and portfolio expansion in a quota-carrying position. Operating as a strategic partner, this individual manages a dedicated book of business like an independent enterprise by setting health benchmarks, forecasting risk, and proving measurable return on investment to clients. CloudTalk operates an AI-driven business phone system and voice agent platform designed for sales and support organizations worldwide. The company…
Job Description
CloudTalk seeks an Account Manager fluent in Spanish to handle customer retention and portfolio expansion in a quota-carrying position. Operating as a strategic partner, this individual manages a dedicated book of business like an independent enterprise by setting health benchmarks, forecasting risk, and proving measurable return on investment to clients.
CloudTalk operates an AI-driven business phone system and voice agent platform designed for sales and support organizations worldwide. The company is backed by prominent investors and targets rapid growth toward $100M ARR while fostering a culture centered on teamwork, innovation, and customer focus.
This opportunity suits commercial professionals who possess strong data-driven skills, technical aptitude, and experience managing B2B SaaS accounts independently. The position allows for a remote working arrangement.
Responsibilities
- Manage the complete renewal cycle for an assigned portfolio by predicting risk and establishing proactive save strategies
- Identify and close organic growth opportunities including higher seat counts and product adoption
- Run regular Executive Business Reviews linking performance directly to client key performance indicators
- Track leading indicators within HubSpot and analytics platforms to intervene before issues escalate
- Act as an internal advocate by communicating client feedback to product, support, and engineering teams
Requirements
- Demonstrated background in Account Management or Customer Success within B2B SaaS
- Track record of meeting and exceeding retention and expansion quotas independently
- Experience utilizing customer health metrics and indicators to drive proactive measures
- Ability to conduct Executive Business Reviews with C-suite and multi-stakeholder clients
- Fluency in both English and Spanish for business communication
- Proficiency with analytics tools, spreadsheets, CRM reporting, and customer success software
Core Skills
Benefits
- Unlimited paid time off policy
- Personalized one-on-one coaching sessions
- Transparent job leveling and career progression framework
- Path to earning company equity over time
- Flexible working hours tailored around team collaboration
- MacBook and a home office allowance for remote setups
- Quarterly Recharge Fridays providing four extra company-wide days off annually
- Fitness allowance for gym memberships or physical activities
- Employee referral bonuses up to €5,000
- Two annual company offsite events
- Annual company merchandise and private health insurance
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is listed as remote.
What is the salary for this role?
The source posting does not specify the salary for this position.
What languages are required for the job?
Candidates must have business fluency in both English and Spanish.
What employment type is this?
This is a full-time position.
Sample Interview Questions
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