Opportunity at
ServiceNowAdvisory Solution Consultant
ServiceNow is hiring an Advisory Solution Consultant to join the Solution Consulting team. This position supports solution sales for Employee Experience, Customer Workflow, and ITX, helping…
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About This Role
ServiceNow is hiring an Advisory Solution Consultant to join the Solution Consulting team. This position supports solution sales for Employee Experience, Customer Workflow, and ITX, helping drive revenue for specific products alongside sales, product management, and executive leadership. The role suits a hands-on technical professional capable of deep solution delivery and positioning during sales cycles while meeting periodic sales targets within a designated territory. As part of a client-facing sales…
Job Description
ServiceNow is hiring an Advisory Solution Consultant to join the Solution Consulting team. This position supports solution sales for Employee Experience, Customer Workflow, and ITX, helping drive revenue for specific products alongside sales, product management, and executive leadership. The role suits a hands-on technical professional capable of deep solution delivery and positioning during sales cycles while meeting periodic sales targets within a designated territory.
As part of a client-facing sales team, the consultant functions as a technical and domain expert. Responsibilities include hosting discovery workshops to uncover customer pain points, delivering product demonstrations tailored to client needs, and responding to technical or feature inquiries from customers, channel partners, and internal staff. The consultant also channels customer feedback to product management, collaborates on best practices and reusable assets, tracks market competition, and participates in marketing initiatives such as executive briefings, trade shows, conferences, and user groups.
Responsibilities
- Support product sales as a technical and domain expert on a client-facing team
- Lead discovery sessions to understand customer challenges and present product demonstrations
- Answer technical and product feature questions for customers, channel partners, and internal colleagues
- Provide product management with feedback regarding customer-driven enhancements and additional value
- Share best practices and reusable assets with team members to improve quality and efficiency
- Monitor competitor analysis and market differentiation
- Participate in marketing events such as executive briefings, user groups, trade shows, and conferences
- Travel as necessary
Requirements
- Over 10 years of sales engineering or pre-sales solution consulting experience
- Proficiency with the ServiceNow platform or technical cloud software solution expertise
- Experience working collaboratively with product marketing, product management, professional services, and partners
- Territory management abilities, including pipeline generation and partnering with sales counterparts for execution excellence
Qualifications
- Experience leveraging or critically thinking about artificial intelligence integration in work processes, decision-making, problem-solving, automated workflows, and analyzing AI-driven insights
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location or remote policy for this role?
The posting does not specify a location, but notes that ServiceNow applies flexible work personas based on work nature and location, which may be determined using a third-party distance-checking service.
What experience is required for the Advisory Solution Consultant position?
Candidates must have more than 10 years of pre-sales solution consulting or sales engineering experience, along with proficiency in the ServiceNow platform or technical cloud software solutions.
Is travel required for this position?
Yes, travel is required as necessary for the role.
What salary does ServiceNow offer for this job?
The job posting does not specify the salary for this position.
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