Opportunity at
ServiceNowAdvisory Solution Consultant - Core Business Solutions
ServiceNow is seeking an Advisory Solution Consultant to focus on Core Business Solutions in Mumbai. This full-time, on-site role involves acting as an expert pre-sales professional…
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About This Role
ServiceNow is seeking an Advisory Solution Consultant to focus on Core Business Solutions in Mumbai. This full-time, on-site role involves acting as an expert pre-sales professional who combines deep domain knowledge across workflows such as HR Service Delivery, Legal and Contract Operations, Workplace Service Delivery, and Finance and Procurement with consultative selling abilities. The position suits an experienced technical consultant who can drive sales cycles, guide account penetration strategies, mentor…
Job Description
ServiceNow is seeking an Advisory Solution Consultant to focus on Core Business Solutions in Mumbai. This full-time, on-site role involves acting as an expert pre-sales professional who combines deep domain knowledge across workflows such as HR Service Delivery, Legal and Contract Operations, Workplace Service Delivery, and Finance and Procurement with consultative selling abilities. The position suits an experienced technical consultant who can drive sales cycles, guide account penetration strategies, mentor peers, and serve as a trusted advisor to clients and partners.
In this capacity, the professional will collaborate closely with account teams to shape opportunities, run customer discovery sessions, and architect value-based proposals on the Now Platform. The work also entails delivering tailored product presentations, handling RFPs and proofs-of-concept, and providing field feedback to product management. Success in this position is measured by pipeline growth, deal win rates, customer feedback, team mentorship, and contributions to internal assets.
Responsibilities
- Partner with account teams to build and execute account penetration strategies within a specific market vertical
- Conduct discovery sessions with clients to evaluate business goals and translate them into Core Business Solution opportunities across HR, Workplace, Legal, Finance, and Procurement
- Design solution architectures and value-based proposals on the Now Platform connecting workflows to business outcomes
- Deliver story-driven product demonstrations and presentations for technical and executive audiences
- Manage complex pre-sales engagements including RFPs, workshops, and proof-of-concept projects
- Establish long-term relationships with key customer stakeholders and maintain an external network to spot industry trends
- Collaborate with product development and management teams to influence product roadmaps using field feedback
- Create internal enablement assets, discovery frameworks, and reusable demo scenarios
Requirements
- More than 8 years of experience in pre-sales solution consulting, sales engineering, or a related customer-facing role within enterprise software or SaaS
- Deep domain expertise in at least one Core Business area such as HR Service Delivery, Workplace operations, Legal and Contract Operations, Finance, Sourcing, Procurement, or Supplier Lifecycle operations
- Proven background in designing and pitching end-to-end solutions that generate measurable customer value
- Strong consultative skill set covering discovery, qualification, objection handling, and executive communication
- Demonstrated capability in leading complex pre-sales cycles alongside cross-functional teams
- Experience applying artificial intelligence to work processes, problem-solving, or workflow automation
- Availability to travel as necessary
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and work model for this role?
This position is located in Mumbai and is designated as on-site.
What level of experience is required?
Candidates must have over 8 years of pre-sales solution consulting, sales engineering, or comparable customer-facing experience, ideally within enterprise software or SaaS.
Is the salary specified in the job posting?
No, the posting does not state the salary.
How can candidates request accommodations for the application process?
Applicants needing a reasonable accommodation can contact globaltalentss@servicenow.com for assistance.
Sample Interview Questions
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