Remote opportunity at
We are TimsAgente SAC
Tims is hiring a full-time Agente SAC to deliver customer service support before and after purchases. In this remote position, the representative handles customer support tickets…
Career Tools
About This Role
Tims is hiring a full-time Agente SAC to deliver customer service support before and after purchases. In this remote position, the representative handles customer support tickets using a CRM platform to maintain user satisfaction. Qualified professionals residing in Latin America are invited to apply for this full-time role. The position operates on a fixed schedule from Monday to Friday between 10:00 and 19:00 Spanish time, which includes a one-hour break.…
Job Description
Tims is hiring a full-time Agente SAC to deliver customer service support before and after purchases. In this remote position, the representative handles customer support tickets using a CRM platform to maintain user satisfaction. Qualified professionals residing in Latin America are invited to apply for this full-time role.
The position operates on a fixed schedule from Monday to Friday between 10:00 and 19:00 Spanish time, which includes a one-hour break. Compensation is paid in United States dollars through professional fees, with disbursements managed via Ontop.
Responsibilities
- Provide customer support for pre-purchase and post-purchase inquiries
- Manage and resolve support tickets utilizing a CRM platform
- Serve as the company representative to ensure user satisfaction
Requirements
- Prior background in customer service or support
- Stable internet connection
- A desktop personal computer or laptop
- Residency in Latin America
Benefits
- Compensation paid in United States dollars through professional fees via Ontop
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that the work is performed 100 percent remotely from anywhere in Latin America.
What is the schedule for this job?
The schedule is full-time, fixed from Monday to Friday, between 10:00 and 19:00 Spanish time, including a one-hour break.
What equipment and setup are needed?
Applicants must have a desktop computer or laptop along with a stable internet connection.
How is compensation handled?
Payment is made in United States dollars as professional fees and is managed through the Ontop platform.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.