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DarkroomAR & Billing Specialist
Darkroom is hiring an AR & Billing Specialist to join its finance team. Operating as a growth marketing and human services firm founded in 2017, the…
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About This Role
Darkroom is hiring an AR & Billing Specialist to join its finance team. Operating as a growth marketing and human services firm founded in 2017, the company combines executive-level strategy with proprietary AI technology. This role is built for a professional who views artificial intelligence as an essential part of financial operations, utilizing tools such as Claude to automate tasks and improve speed and accuracy. The position requires supporting an…
Job Description
Darkroom is hiring an AR & Billing Specialist to join its finance team. Operating as a growth marketing and human services firm founded in 2017, the company combines executive-level strategy with proprietary AI technology. This role is built for a professional who views artificial intelligence as an essential part of financial operations, utilizing tools such as Claude to automate tasks and improve speed and accuracy. The position requires supporting an eastern standard time zone team working from 9 AM to 5 PM EST.
In this capacity, the specialist will oversee billing, collections, accounts payable, creator payments, and cash visibility across roughly 100 invoices and more than 80 client accounts each month. The role reports to the SVP of Finance and involves collaborating closely with the Finance Operations Manager, external bookkeepers, and account leads. Candidates will handle everything from invoicing retainers and performance fees to managing end-to-end collections, identifying payment risks early, and maintaining financial workflows without relying on simple automated reminders.
Responsibilities
- Prepare and issue all monthly client invoices covering recurring retainers, variable fees, project work, and hourly support.
- Reconcile logged hours and variable-fee computations against existing contracts and scopes prior to billing.
- Manage the complete collections lifecycle by running follow-up schedules and monitoring days sales outstanding.
- Participate in daily cash flow reviews and flag potential payment risks or disputes promptly.
- Produce weekly cash and accounts receivable reports alongside cash and collections sections for monthly reports.
- Maintain the weekly cash forecast with anticipated receipts organized by client and week.
- Process accounts payable through Ramp by logging vendor bills, verifying approvals, and scheduling payments.
- Distribute creator, partner, and referral payouts via Ramp after approval and maintain payee records.
- Log invoices and payments within QuickBooks alongside the external bookkeeper.
- Review teammates' financial records and reported metrics for accuracy.
Requirements
- Bring two to four years of prior work experience in billing, accounts receivable, accounts payable, or collections.
- Possess hands-on working experience with QuickBooks Online.
- Demonstrate strong proficiency in Google Sheets or Excel, including pivot tables, lookups, and reconciliations.
- Maintain a high standard of accuracy for outgoing invoices.
- Communicate clearly and professionally with US-based client contacts through email and telephone.
- Work during EST hours from 9 AM to 5 PM.
Qualifications
- Gain prior experience within an agency, SaaS, or professional services company dealing with US clients.
- Bring familiarity with Ramp or alternative accounts payable software tools.
Core Skills
Benefits
- Unlimited paid time off plus local holidays relevant to the employee hub.
- Flexible parental leave policies supporting new parents.
- Interdisciplinary work environment providing exposure beyond core duties.
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a fully remote role that supports a team operating in the EST time zone from 9 AM to 5 PM.
What experience is required for the AR & Billing Specialist role?
Applicants need two to four years of experience in collections, billing, accounts receivable, or accounts payable, along with hands-on proficiency in QuickBooks Online and strong spreadsheet skills.
What is the compensation for this job?
The salary for this position is not stated in the job posting.
What type of employment is this?
The posting specifies that this is a full-time position.
Sample Interview Questions
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