Remote opportunity at
KiaviAsset Resolution Specialist
Kiavi, a private lender focused on residential real estate investors, is hiring a remote Asset Resolution Specialist for its Special Servicing Team. That team is where…
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About This Role
Kiavi, a private lender focused on residential real estate investors, is hiring a remote Asset Resolution Specialist for its Special Servicing Team. That team is where borrowers turn once a loan has closed and been approved. The company says it has funded more than $30 billion in loans, employs over 500 people, and lends across 49 states and D.C. Day to day, the specialist manages a portfolio of delinquent loans…
Job Description
Kiavi, a private lender focused on residential real estate investors, is hiring a remote Asset Resolution Specialist for its Special Servicing Team. That team is where borrowers turn once a loan has closed and been approved. The company says it has funded more than $30 billion in loans, employs over 500 people, and lends across 49 states and D.C.
Day to day, the specialist manages a portfolio of delinquent loans and builds workout plans that aim to bring accounts current or prevent default. Knowing investor rules for loan modifications is essential, and so is the ability to explain those rules to borrowers in plain terms. The role also includes checking documents and answering borrowers' technical questions about foreclosure.
Comparing possible outcomes is another core task. The specialist weighs each option, including foreclosure, short sale, reinstatement and deed in lieu, by its financial effect, then proposes the one expected to return the most value to the investor. Negotiation with investors, regular status updates for borrowers and partners, record-keeping in internal systems, and periodic reporting round out the job.
This suits a self-starter who can manage a pipeline without close supervision, writes and speaks clearly, and understands the full loss mitigation process. Applicants should have at least two years in mortgage work and a bachelor's degree. Pay is market-based and varies by location; the posted base range is USD 45,000 to 67,000 per year, plus a $6,000 bonus.
Responsibilities
- Oversee a portfolio of defaulted loans and apply loss mitigation tactics
- Check borrower paperwork and handle technical foreclosure questions
- Weigh workout paths by financial impact and recommend the strongest
- Negotiate loss mitigation plans with investors
- Keep borrowers and other parties updated on loan status and tough decisions
- Maintain links with internal departments and outside partners
- Log all updates, analyses and decisions in the right systems
- Propose efficiency gains and help roll out approved ideas
- Produce periodic and ad hoc reports
Requirements
- Two or more years of mortgage experience
- Able to lead customers and investors through retention or liquidation and act on their behalf
- Strong written and verbal communication
- Able to run a full pipeline independently
Qualifications
- Bachelor's degree
- Working knowledge of the whole loss mitigation process
Core Skills
Benefits
- Medical, dental and vision insurance, with employee-only coverage paid by the company
- Employer contribution to a Health Savings Account for those in a high deductible plan
- Short- and long-term disability cover, plus group life and AD&D
- Up to $500 back for a home office setup, plus an $85 monthly stipend for internet and phone
- Flexible time off that the manager signs off on
- Paid medical or caregiver leave of up to eight weeks, and 12 weeks of paid parental leave
- 401(k) through Fidelity, with the company matching dollar for dollar up to 3% of pay or $8,000, whichever is lower
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job remote?
Yes. The posting says the job can be done remotely from any of Kiavi's approved hiring regions.
What experience is required?
At least two years of mortgage experience and a bachelor's degree. Strong written and spoken communication is also expected.
What is the pay?
The posting lists a base salary range of USD 45,000 to 67,000 per year, plus a $6,000 bonus. Final starting pay depends on skills, experience, location and market conditions.
What does the hiring process involve?
The posting does not describe the interview steps. It does state that candidates must complete a secure identity verification as part of hiring.
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