Remote opportunity at
OSCAR ASSOCIATES (AMERICAS), LLCAssociate Manager, Credentialing Operations
Oscar Associates (Americas), LLC is seeking an Associate Manager, Credentialing Operations to supervise the team handling provider credentialing and re-credentialing. Founded in 2012, Oscar operates as…
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About This Role
Oscar Associates (Americas), LLC is seeking an Associate Manager, Credentialing Operations to supervise the team handling provider credentialing and re-credentialing. Founded in 2012, Oscar operates as a health insurance company built around a technology platform and a focus on member service. This fully remote position operates from a home office within eligible U.S. locations, though occasional travel for company events and team meetings is required. The person in this role…
Job Description
Oscar Associates (Americas), LLC is seeking an Associate Manager, Credentialing Operations to supervise the team handling provider credentialing and re-credentialing. Founded in 2012, Oscar operates as a health insurance company built around a technology platform and a focus on member service. This fully remote position operates from a home office within eligible U.S. locations, though occasional travel for company events and team meetings is required.
The person in this role will direct daily credentialing operations, oversee service levels and quality, manage escalations, and maintain network readiness. Responsibilities include utilizing performance data to refine workflows, conducting root-cause analyses on systemic problems, partnering cross-functionally for risk mitigation, and managing a team of colleagues through direct performance oversight and professional development.
Responsibilities
- Manage daily credentialing operations including queue management, workload planning, quality control, issue resolution, and service-level performance
- Evaluate department performance by gathering and analyzing data to formulate mitigation strategies and key performance indicators
- Collaborate with internal and external stakeholders to drive communication, change management, and risk reduction initiatives
- Perform root-cause analyses on systemic operational issues and build corrective action plans
- Hire, manage, and support the professional growth of a team of colleagues
- Ensure adherence to applicable laws, regulations, and internal standards
Requirements
- Minimum of 3 years of direct people management experience
- Minimum of 2 years of experience in provider credentialing, re-credentialing, provider enrollment, or a related function
- Minimum of 3 years of healthcare operations experience supporting high-volume production teams
- Minimum of 1 year of experience utilizing data for decision-making and continuous improvement
Qualifications
- Bachelor degree
- Familiarity with credentialing standards including NCQA, CMS, state, and delegated-credentialing requirements
- Experience managing process improvement initiatives cross-functionally
- Background leading credentialing operations within a health plan, health system, provider organization, or credentials verification organization
- Previous healthcare or insurance industry experience
- Proficiency with Excel, Google Sheets, JIRA, or SQL
Core Skills
Benefits
- Medical, dental, and vision insurance
- Participation in an unlimited vacation program
- Annual performance bonuses
- 11 paid holidays
- Paid sick time
- Paid parental leave
- 401(k) plan participation
- Life and disability insurance
- Paid wellness time and reimbursements
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is fully remote and can be performed from a home office in the U.S., excluding Alaska, Delaware, Hawaii, Louisiana, Montana, North Dakota, Oklahoma, West Virginia, Wyoming, and U.S. Territories. Occasional travel is required for team meetings and company events.
What is the salary range for this role?
The base pay in California, Connecticut, New Jersey, New York, and Washington ranges from $72,036 to $85,000 per year, while all other locations range from $64,832 to $80,000 per year. Employees are also eligible for annual performance bonuses.
What experience is required to apply?
Applicants must have at least 3 years of direct people management experience, 2 years of experience in provider credentialing or a closely related function, 3 years of healthcare operations experience supporting high-volume production teams, and 1 year of experience using data for decision-making.
What benefits are offered?
Full-time employees receive medical, dental, and vision benefits, life and disability insurance, a 401(k) plan, 11 paid holidays, paid sick time, paid parental leave, paid wellness time and reimbursements, participation in an unlimited vacation program, and annual performance bonuses.
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