Remote opportunity at
PerfectServeBilling Associate - US Remote
PerfectServe is hiring a Billing Associate for a remote position. The employer provides clinical communication, physician scheduling, and health IT solutions to hospitals, medical practices, and…
Career Tools
About This Role
PerfectServe is hiring a Billing Associate for a remote position. The employer provides clinical communication, physician scheduling, and health IT solutions to hospitals, medical practices, and health systems. Founded in 1997, the company serves over 30,000 customers and employs more than 400 staff members with annual revenues exceeding 100 million dollars. This role focuses on overseeing customer invoicing, setting up new accounts, handling billing inquiries, and generating reports. This position…
Job Description
PerfectServe is hiring a Billing Associate for a remote position. The employer provides clinical communication, physician scheduling, and health IT solutions to hospitals, medical practices, and health systems. Founded in 1997, the company serves over 30,000 customers and employs more than 400 staff members with annual revenues exceeding 100 million dollars. This role focuses on overseeing customer invoicing, setting up new accounts, handling billing inquiries, and generating reports.
This position suits an organized, analytical professional capable of making independent decisions while using complex billing platforms and AI tools. The compensation for this full-time role ranges from 45,000 to 55,000 US dollars per year, determined by qualifications, background, and market data.
Responsibilities
- Handle customer billing, new account setups, and invoicing operations
- Review agreements and contracts to guarantee billing accuracy
- Investigate billing discrepancies, process credits, and answer customer inquiries
- Address financial and billing requests using Zendesk or similar platforms
- Create monthly reports utilizing Excel and artificial intelligence tools
- Find ways to increase billing efficiency and process performance
- Participate in annual audits and assist with special projects
Requirements
- Minimum of three years of experience in billing or a related field
- Proficiency in Microsoft Excel, including VLOOKUP, XLOOKUP, and PivotTables
- Capability to interpret contracts and navigate intricate billing rules
- Critical thinking, problem-solving, and independent decision-making abilities
- Tech-savviness with skill in learning multiple software systems
- Attention to detail, multitasking, and organizational capabilities
- Customer service and communication skills
- Willingness to learn and incorporate AI tools into daily tasks
Qualifications
- Experience with SaaS or subscription-based billing
- Familiarity with NetSuite, Sage Intacct, Microsoft Dynamics 365, SAP, Zuora, or Chargebee
- Background using Salesforce and Zendesk
- Associate degree or higher education
- Technical support background involving troubleshooting and software navigation
Core Skills
Benefits
- Remote first work environment
- Health, dental, vision, life, and disability insurance choices starting on day one
- 401(k) plan with a company match and immediate vesting
- 17 company holidays and 2 floating holidays
- Competitive paid time off policy
- Internal advancement opportunities
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this a remote position?
Yes, the posting specifies a remote-first work environment.
What is the salary for the Billing Associate role?
The compensation range is between 45,000 and 55,000 US dollars per year, depending on experience, skills, and background.
What experience is required to apply?
Candidates must have at least three years of billing or related experience, along with strong Excel skills and the ability to interpret contracts.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.