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Bask HealthBilling Operations Specialist
Bask Health operates as a SaaS enterprise that provides infrastructure, tools, and operational support to help healthcare entrepreneurs launch, manage, and scale virtual care services. The…
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About This Role
Bask Health operates as a SaaS enterprise that provides infrastructure, tools, and operational support to help healthcare entrepreneurs launch, manage, and scale virtual care services. The company seeks a Billing Operations Specialist to take complete ownership of internal billing systems and customer invoicing workflows on a remote basis. In this position, the worker will oversee daily payment activity, manage Stripe workflows, generate recurring invoices, and handle collections for past-due accounts.…
Job Description
Bask Health operates as a SaaS enterprise that provides infrastructure, tools, and operational support to help healthcare entrepreneurs launch, manage, and scale virtual care services. The company seeks a Billing Operations Specialist to take complete ownership of internal billing systems and customer invoicing workflows on a remote basis. In this position, the worker will oversee daily payment activity, manage Stripe workflows, generate recurring invoices, and handle collections for past-due accounts. The role involves collaborating across departments such as Customer Success, Finance, Product, and Engineering to maintain billing accuracy, scale revenue operations, and ensure compliance with regulatory standards including HIPAA and PCI. This opportunity suits professionals with experience in recurring billing and revenue operations who thrive in a fast-paced, remote-first startup environment.
Responsibilities
- Track daily payment activity, manage failed charges, and follow up on past-due accounts until resolution
- Operate and oversee end-to-end Stripe workflows and Stripe Invoicing, including template configuration and delivery schedules
- Work alongside Customer Success to onboard new clients with correct pricing and billing terms
- Create and distribute recurring invoices while confirming proper tax and pricing application
- Audit and maintain Stripe and CRM records to guarantee complete data accuracy across systems
- Investigate and settle customer billing disputes, charge errors, and subscription edge cases
- Contribute to scaling billing automation, compliance workflows, and internal documentation
- Partner with Finance to assist in monthly reporting and revenue recognition
- Coordinate with Product and Engineering teams regarding platform billing events and subscription logic
- Maintain payment and billing compliance with PCI, HIPAA, and other regulatory frameworks
Requirements
- Minimum of two years of experience in accounts receivable, billing, or revenue operations at a healthcare or SaaS company
- Demonstrated ability to pursue and collect unpaid invoices through proactive and persistent methods
- High attention to detail complemented by strong organizational, analytical, and investigative abilities
- Experience handling high-volume recurring billing, charge disputes, and subscription modifications
- Capability to function both independently and collaboratively within a fast-paced, remote startup
- Professional and clear written communication abilities for corresponding with clients and internal personnel
Qualifications
- Familiarity with B2B SaaS pricing models, telehealth workflows, or HIPAA-compliant systems
- Proficiency in SQL
- Proficiency in Excel
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that the role operates in a remote-first startup environment.
What experience is required for this role?
Candidates must have at least two years of experience in billing, accounts receivable, or revenue operations at a SaaS or healthcare company.
What salary does this position offer?
The job posting does not specify a salary.
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