Opportunity at
VeracyteBusiness Process Analyst
Veracyte is hiring a Business Process Analyst to support its Reimbursement Operations team. Veracyte is a global diagnostics company focused on cancer care, and the posting…
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About This Role
Veracyte is hiring a Business Process Analyst to support its Reimbursement Operations team. Veracyte is a global diagnostics company focused on cancer care, and the posting is tagged remote. The analyst collaborates with the reimbursement team, IT and outside vendors to spot operational waste, write down business needs and implement fixes that boost output, accuracy, payment results and the patient experience. The work centers on process improvement across the revenue…
Job Description
Veracyte is hiring a Business Process Analyst to support its Reimbursement Operations team. Veracyte is a global diagnostics company focused on cancer care, and the posting is tagged remote. The analyst collaborates with the reimbursement team, IT and outside vendors to spot operational waste, write down business needs and implement fixes that boost output, accuracy, payment results and the patient experience.
The work centers on process improvement across the revenue cycle. The analyst maps current and target processes with flowcharts, swimlanes and workflow documents, runs root-cause analysis on bottlenecks, delays and quality problems, and recommends changes that improve efficiency and compliance. Other tasks include writing requirements documents, user stories and acceptance criteria, assessing the impact of proposed changes, and defining operational KPIs. The role also documents integration needs between platforms, helps with testing and user acceptance work, keeps tabs on project risks and open items, and supports teams as they adopt new processes. Initiatives may involve workflow automation, intelligent document processing (OCR), CRM work in Salesforce, XIFIN billing and vendor integrations.
The ideal candidate holds a bachelor's degree in business, healthcare administration, information systems, health informatics or a related discipline, and has one to three years of experience in process improvement, business analysis, revenue cycle or healthcare operations work. The posting asks for sharp analytical, problem-solving and stakeholder management skills, along with comfort with Excel, PowerPoint and process-mapping software. Exposure to revenue cycle work, payer operations, diagnostics, lab services or healthtech is listed among the required qualifications. The pay range is $95,000 to $109,091 USD, with eligibility for discretionary bonuses and restricted stock units.
Responsibilities
- Examine revenue cycle workflows from start to finish to reduce manual work, rework and inconsistency
- Map today's processes and target-state processes using flowcharts, swimlanes and workflow documents
- Run root-cause analysis on bottlenecks, delays and quality issues
- Write business requirements, user stories and acceptance criteria
- Help prioritize enhancement requests and assess the impact of proposed changes
- Document integration needs and coordinate with IT and vendors
- Help with testing, validation and user acceptance work
- Keep track of deliverables, risks, issues and open items for project meetings
Requirements
- Bachelor's degree in business, healthcare administration, information systems, health informatics or a related field
- One to three years of work in process improvement, business analysis, revenue cycle or healthcare operations roles
- Experience documenting processes and identifying improvement opportunities
- Sharp analysis, problem-solving and critical reasoning
- Excellent communication and stakeholder management
- Comfort with Excel, PowerPoint and process-mapping software
- Exposure to revenue cycle work, payer operations, diagnostics, lab services or healthtech
Core Skills
Benefits
- Competitive compensation and benefits
- Eligibility for discretionary bonuses and restricted stock units
- Inclusive culture, with Certified Great Place to Work status for 2024 in the US and Israel
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the role remote?
The posting is tagged remote and does not name a specific office location.
What is the pay range?
The pay range is $95,000 to $109,091 USD, with possible discretionary bonuses and restricted stock units.
How much experience is required?
One to three years in process improvement, business analysis, revenue cycle or healthcare operations roles.
Which tools are mentioned?
Excel, PowerPoint and process-mapping software are required. Initiatives may involve Salesforce, XIFIN and billing vendor systems.
Sample Interview Questions
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