Business Solutions Partner - Enterprise AI

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About This Role

6sense is seeking a full-time Enterprise AI Business Solutions Partner to join its Business Technology and Enterprise Applications department. This role operates within a newly established Enterprise AI career track, acting as a bridge between internal departments and technical engineering teams. The successful candidate will work alongside stakeholders across Go-to-Market, Customer Success, Support, Legal, Finance, and Partner Operations to identify, evaluate, and implement artificial intelligence, automation, and enterprise technologies. Responsibilities…

Job Description

Responsibilities

• Build and maintain a software tool inventory for assigned departments, tracking use cases, renewal dates, active users, and replacement feasibility
• Run stakeholder discovery interviews to document current workflows, time spent, and frequency of business processes
• Conduct build-versus-buy evaluations and prepare business cases comparing vendor expenses against three-year build and support costs
• Develop prototypes and simple AI agents using Microsoft Copilot and Claude to test workflow improvements
• Write technical requirements, acceptance criteria, and user stories for Enterprise AI Engineers
• Configure and deliver declarative Salesforce solutions including flows, validation rules, page layouts, and reports
• Own user acceptance testing by defining test scenarios, coordinating stakeholder testing, and managing release sign-offs
• Track post-launch user adoption, hours saved, and cost avoidance metrics for shipped initiatives

Requirements

• Possess two to four years of relevant experience as a business analyst, business systems analyst, business solution partner, operations analyst, or Salesforce administrator, preferably within a SaaS organization
• Demonstrate hands-on Salesforce administration experience in Sales Cloud or Service Cloud, covering Flow Builder, permission sets, and reporting
• Maintain daily practical usage of artificial intelligence tools such as Claude or Copilot with strong prompt design skills
• Exhibit data fluency with spreadsheet manipulation, data cleaning, summary creation, and problem sizing
• Demonstrate proficiency in structured interviewing, process mapping, and clear English communication to present findings to U.S.-based stakeholders
• Reside in Costa Rica and maintain consistent working overlap with U.S. business hours

Qualifications

• Hold a Salesforce Certified Administrator credential or obtain it within the first six months of employment
• Earn a Salesforce Certified Advanced Administrator, Salesforce Certified Business Analyst, or Salesforce Certified Agentforce Specialist credential
• Bring experience deploying small AI or automation solutions into active business operations and measuring results
• Familiarity with GTM processes, support operations, finance, legal, or partner operations
• Demonstrate basic financial literacy regarding vendor costs and payback period calculations
• Show exposure to SQL, APIs, low-code tools, or interest in utilizing Claude Code
• Experience working in Agile team environments with Jira or Asana
• Bilingual English and Spanish language skills

Core Skills

Benefits

• Health coverage
• Paid parental leave
• Paid time-off and holidays
• Quarterly self-care days off
• Stock options
• Access to LinkedIn Learning and professional development programs
• Quarterly wellness education sessions

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