California Client Services Representative

Walker Advertising has served the legal sector since 1984, helping law firms expand while connecting underserved communities with dependable legal help. The company is hiring a full-time, remote Client Services Representative for California. Candidates must reside in California. The position supports the sales team and acts as the initial point of contact for clients. The posting describes a people-first culture that respects the whole person.

The representative brings new and current clients on board, explains product expectations and procedures, and works with accounting to keep invoices accurate. Additional tasks include gathering and processing contracts and payments, logging daily work in Salesforce, and producing internal reports. The job also covers basic product troubleshooting, serving as a bridge between sales and clients, and maintaining records of interactions, billing and complaints.

Response speed matters: the representative answers client questions promptly, resolves grievances, and offers feedback on how well the service process runs. The posting asks for an upbeat, empathetic and polished manner in every client exchange, and it describes a quick-moving environment that calls for forward-looking, proactive people.

Applicants need a high school diploma or a general equivalency credential, or four or more years of comparable work or training. Solid Excel and Microsoft Office abilities, hands-on Salesforce experience, sound time management and organization, and clear spoken and written communication are required. Strong selling ability and comfort working on a team are also listed. Starting pay is $25 per hour plus a 5 percent yearly bonus. Benefits include three weeks of paid time off, parental leave with pay for twelve weeks, health, dental and vision coverage, a 401(k), wellness and assistance programs, recognition, and advancement opportunities.