Hybrid opportunity at
PointClickCareCanada- Jr Software Engineer (SRE)
This entry-level Junior Site Reliability Engineer role is posted for Canada, per the title, and is hybrid and full-time. The posting does not name a city…
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About This Role
This entry-level Junior Site Reliability Engineer role is posted for Canada, per the title, and is hybrid and full-time. The posting does not name a city or office. The junior engineer learns how production software is built, run and improved, working next to senior SREs who run a small set of critical services. Early work focuses on keeping production services healthy: watching availability and performance, joining incident response with a…
Job Description
This entry-level Junior Site Reliability Engineer role is posted for Canada, per the title, and is hybrid and full-time. The posting does not name a city or office. The junior engineer learns how production software is built, run and improved, working next to senior SREs who run a small set of critical services.
Early work focuses on keeping production services healthy: watching availability and performance, joining incident response with a mentor, learning on-call routines, and checking deployments. Reliability work covers monitoring, alerts, dashboards and observability, including what logs, metrics, traces and events reveal about problems. The junior engineer also takes part in post-incident reviews.
The position includes automation and AI operations. The engineer writes scripts to cut repetitive operations work, contributes to AI-based internal operations tools, and helps draft AI-assisted runbooks. Engineers also partner with development teams to explain how production systems behave, help teams use reliability and observability practices, and support operational readiness reviews.
The role suits a curious engineer who enjoys software development, scripting, troubleshooting and complex distributed systems. The posting asks for basic programming or scripting skills, problem-solving ability and good teamwork.
Responsibilities
- Help operate key services the SRE group is responsible for, and watch their health
- Join incident response with mentoring and learn on-call routines
- Assist with deployment checks and operational readiness
- Support work on monitoring, alerts, dashboards and observability
- Join post-incident reviews and projects that improve reliability
- Write scripts that remove repetitive operational work
- Contribute to internal AI-powered operations tools and AI-assisted runbooks
- Partner with development teams on reliability and observability practice
Requirements
- 0 to 2 years of experience from work, an internship or a co-op program
- Credential in computing or software, or comparable hands-on experience
- Basic programming or scripting background
- Strong problem-solving skills and curiosity about complex systems
- Good communication and teamwork
Qualifications
- Experience with Azure cloud services
- Some hands-on exposure to Kubernetes or container-based applications
- Knowledge of monitoring tools like Datadog and AppDynamics, and of Grafana, Prometheus or ELK
- Curiosity about AI, automation and distributed systems
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job located?
The title identifies the role as Canada-based. The posting does not name a city or office, and it is listed as hybrid.
What experience is needed?
The posting asks for 0 to 2 years of experience, which can come from a job, an internship or a co-op program, plus basic programming or scripting skills.
Is a degree needed?
The posting requires a computing credential or equivalent hands-on experience.
What is the salary?
The posting does not specify a salary.
Sample Interview Questions
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