Opportunity at
DeliverooChinese Category Client Partner (Mandarin Speaking)
Deliveroo is hiring a Chinese Category Client Partner (Mandarin Speaking) for its commercial team based in London. Deliveroo operates within a global structure as part of…
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About This Role
Deliveroo is hiring a Chinese Category Client Partner (Mandarin Speaking) for its commercial team based in London. Deliveroo operates within a global structure as part of DoorDash, uniting teams across different systems and regions. The United Kingdom and Ireland market serves as Deliveroo's largest region for commercial, operational, and strategic innovation. This role sits within the UKI Commercial team and reports to the Head of Chinese Category. The position focuses…
Job Description
Deliveroo is hiring a Chinese Category Client Partner (Mandarin Speaking) for its commercial team based in London. Deliveroo operates within a global structure as part of DoorDash, uniting teams across different systems and regions. The United Kingdom and Ireland market serves as Deliveroo's largest region for commercial, operational, and strategic innovation.
This role sits within the UKI Commercial team and reports to the Head of Chinese Category. The position focuses on expanding Chinese restaurant operations throughout the United Kingdom and Ireland, with responsibilities split between managing Greater London and regional areas outside of London. The successful candidate will lead a team of commercial account managers who oversee top-performing restaurant partners.
The position requires collaboration across multiple departments, including marketing, finance, sales, and regional management, to optimize category performance. Key duties involve leading large commercial programs, negotiating partner agreements, driving sales targets, and maintaining relationships with major restaurant clients. Candidates must possess fluency in Mandarin to communicate effectively with partners, along with a strong background in sales and commercial management. A passion for Chinese cuisine and the restaurant industry is essential, as the role includes tasting food from various establishments and attending industry meet-ups.
Responsibilities
- Manage a direct team of sales and commercial account managers located primarily in London and key regional areas
- Oversee relationships with major restaurant partners to support their business growth
- Collaborate with regional commercial teams, technology, marketing, and partnership groups to expand the Chinese Category
- Lead commercial team negotiations with restaurants to secure beneficial outcomes for both partners and Deliveroo
- Model best-in-class behaviors and guide commercial managers to achieve team sales and portfolio growth targets
- Execute large commercial programs by coordinating across regional, commercial, and project teams
- Sample food from various quality establishments and participate in restaurant and food meet-ups
Requirements
- At least five years of sales and commercial experience within a similar market and industry
- Demonstrated ability as a strong leader capable of influencing colleagues both internally and externally
- Experience managing cross-functional initiatives to enhance commercial outcomes and workflows
- Fluent Mandarin speaker to communicate effectively with Chinese restaurant partners
- Prior management experience leading a direct team of commercial managers and supporting client performance
- Strong negotiation skills to structure agreements for restaurants and Deliveroo
- Commercial awareness regarding the economics of food delivery for both platforms and restaurants
- Ability to demonstrate product and industry knowledge directly to clients
- Effective communication and relationship-building abilities across face-to-face, phone, WeChat, and email channels
- Tenacious, motivated attitude with a genuine interest in food and restaurants
Core Skills
Frequently Asked Questions
What is the location and remote status of this job?
The position is based on-site in London.
What are the core language requirements for this role?
Fluent Mandarin speaking skills are required because most Chinese partners prefer communicating in Mandarin.
What experience is required for this position?
Applicants must have at least five years of sales and commercial experience in a similar market and industry, alongside prior experience managing a direct team of commercial managers.
What is the salary for this position?
The job posting does not specify a salary.
What is the employment type?
The position is full-time.
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