Remote opportunity at
Stayd CollectiveCleaning Operations Coordinator
Stayd Collective seeks a full-time Cleaning Operations Coordinator for its Haven brand, which oversees cabins and mountain homes around Knoxville, Tennessee, and the Great Smoky Mountains.…
Career Tools
About This Role
Stayd Collective seeks a full-time Cleaning Operations Coordinator for its Haven brand, which oversees cabins and mountain homes around Knoxville, Tennessee, and the Great Smoky Mountains. This remote position operates from Monday through Friday between 8:00 am and 5:00 pm Eastern Time, with occasional weekend coverage required. The person in this role coordinates turnover schedules, monitors progress alongside Tendwell cleaning teams, resolves blockages or supply issues, and ensures properties are…
Job Description
Stayd Collective seeks a full-time Cleaning Operations Coordinator for its Haven brand, which oversees cabins and mountain homes around Knoxville, Tennessee, and the Great Smoky Mountains. This remote position operates from Monday through Friday between 8:00 am and 5:00 pm Eastern Time, with occasional weekend coverage required. The person in this role coordinates turnover schedules, monitors progress alongside Tendwell cleaning teams, resolves blockages or supply issues, and ensures properties are prepared for incoming guests.
The role suits an individual who remains calm under pressure and responds quickly to same-day challenges. Successful process improvements made here may be implemented across six other markets within the portfolio, offering potential for career growth into broader operations leadership.
Responsibilities
- Track turn status, estimated arrival times, and potential blockers with cleaning teams
- Organize re-cleans, address missed items, and handle supply fixes
- Verify guest-ready status for all arrivals scheduled on the same day
- Evaluate the impact of late checkouts on cleaning schedules and share realistic timelines with operations
- Inform Haven operations about delays and updates while escalating urgent problems immediately
- Gather and submit completion proof and necessary photographs
- Maintain clear and structured communication with internal teams, stakeholders, and cleaners
- Identify recurring operational challenges to help refine standard operating procedures and workflows
Requirements
- Availability to work during U.S. Eastern Time hours plus occasional weekend coverage
- Possession of a reliable internet connection and a quiet workspace
- Proficiency in clear written English for corresponding with operations and cleaning crews
- High responsiveness with the capability to manage urgent, same-day problems effectively
Qualifications
- Prior background in housekeeping coordination, short-term rentals, hospitality, or field operations
Core Skills
Benefits
- Monthly compensation ranging from USD 1,200 to USD 1,500 based on experience
- Fully remote work arrangement featuring schedule flexibility within the required U.S. time-zone overlap
- Opportunities for professional advancement into broader operations leadership roles across the brand portfolio
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the Cleaning Operations Coordinator located?
This position is fully remote and based in Latin America, while operating according to U.S. Eastern Time working hours.
What is the salary for this role?
The compensation ranges from USD 1,200 to USD 1,500 per month, determined by the candidate's level of experience.
What are the working hours?
The schedule runs Monday through Friday from 8:00 am to 5:00 pm Eastern Time, with occasional weekend coverage needed.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.