Remote opportunity at
Aya HealthcareClient Enablement & Solutions Specialist, Workforce AI
Aya Healthcare is seeking a remote Client Enablement & Solutions Specialist, Workforce AI to support the adoption of its Workforce AI platform. As an 8+ billion…
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About This Role
Aya Healthcare is seeking a remote Client Enablement & Solutions Specialist, Workforce AI to support the adoption of its Workforce AI platform. As an 8+ billion dollar workforce solutions provider in the healthcare industry, the company builds marketplaces and contingent labor management tools for national and local talent. This visible role involves participating in discovery sessions, designing solutions, configuring environments, leading User Acceptance Testing, and delivering comprehensive client training. The…
Job Description
Aya Healthcare is seeking a remote Client Enablement & Solutions Specialist, Workforce AI to support the adoption of its Workforce AI platform. As an 8+ billion dollar workforce solutions provider in the healthcare industry, the company builds marketplaces and contingent labor management tools for national and local talent.
This visible role involves participating in discovery sessions, designing solutions, configuring environments, leading User Acceptance Testing, and delivering comprehensive client training. The specialist will translate complex functionality into practical guidance and work directly with healthcare clients alongside internal teams such as Product, Engineering, QA, and Support.
The position suits professionals with hands-on background in healthcare staffing, scheduling, and workforce management tools like UKG WFM Pro. Candidates should thrive in a fast-paced setting, bring strong critical-thinking skills, and maintain a collaborative mindset.
Responsibilities
- Join client-facing discovery meetings to review scheduling practices, workflows, and current technology configurations
- Partner with internal teams to configure and validate the Workforce AI platform for individual clients
- Perform hands-on testing of system environments, configurations, and workflows prior to launch
- Identify, document, and escalate platform issues with Product, QA, Engineering, and leadership
- Build and deliver tailored client training plans and modules for various user roles
- Facilitate User Acceptance Testing to confirm client readiness and alignment with business processes
- Create and maintain user guides, job aids, and enablement resources across all platform modules
- Assist with go-live readiness and provide post-launch support until transition to permanent support teams
- Collaborate with project managers to monitor progress, risks, and timelines while contributing to implementation playbooks
Requirements
- Prior background as a healthcare scheduler, staffer, or related workforce management practitioner
- Hands-on practice with technical training, scheduling technology, and user adoption support
- Experience operating within a newly formed role or a rapidly expanding organization
- Prior utilization or support experience with UKG WFM Pro, including rollouts or implementations
- Critical-thinking skills to resolve complex challenges in dynamic client settings
- Written and verbal communication capabilities to simplify technical concepts for diverse groups
- Attention to detail and organizational aptitude to oversee multiple priorities
Core Skills
Benefits
- Free premium medical, dental, life, and vision insurance
- 401(k) match
- Discretionary bonuses and applicable expense reimbursements
- Paid sick leave accrued at one hour for every 30 hours worked
- Unlimited discretionary time off
- Company-sponsored virtual events, team-building activities, happy hours, and birthday treats
- Daily virtual meditation, yoga, or boot camp sessions
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the source posting explicitly designates this role as remote.
What is the hourly pay rate for this job?
The hourly pay rate ranges from $36.06 to $50.48, which equates to an annual salary of $75,000 to $105,000.
What software experience is required?
Candidates need prior experience using or supporting UKG WFM Pro, including implementation or rollout experience.
What employment type is this role?
The posting specifies that this is a full-time position.
Sample Interview Questions
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