Remote opportunity at
Twin HealthClient Growth & Success, Senior Manager- Enterprise Accounts
Twin Health is seeking a Senior Manager for Client Growth and Success to handle enterprise accounts in a remote setting. The organization specializes in metabolic health,…
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About This Role
Twin Health is seeking a Senior Manager for Client Growth and Success to handle enterprise accounts in a remote setting. The organization specializes in metabolic health, utilizing artificial intelligence and digital twin models alongside clinical care teams to help individuals manage and prevent chronic metabolic conditions such as obesity and type 2 diabetes. This position focuses on managing a portfolio of mid-sized enterprise clients with roughly 5,000 to 50,000 covered…
Job Description
Twin Health is seeking a Senior Manager for Client Growth and Success to handle enterprise accounts in a remote setting. The organization specializes in metabolic health, utilizing artificial intelligence and digital twin models alongside clinical care teams to help individuals manage and prevent chronic metabolic conditions such as obesity and type 2 diabetes.
This position focuses on managing a portfolio of mid-sized enterprise clients with roughly 5,000 to 50,000 covered lives. The ideal professional is a customer-focused strategic thinker who can navigate complex organizational structures and collaborate with multiple stakeholders across human resources, benefits, clinical operations, and executive leadership.
The role involves directing full lifecycle renewals, driving program adoption and member participation, identifying upsell opportunities, and delivering executive business reviews and return on investment analyses. Responsibilities also include aligning multidisciplinary teams, mentoring colleagues, and serving as a high-impact consultant by leveraging deep knowledge of company operations and growth strategies.
Candidates must possess extensive professional experience in client-facing health industry roles and strong analytical capabilities. The position offers a yearly salary between $130,000 and $145,000, along with a bonus opportunity, comprehensive healthcare coverage, a 401(k) plan, equity participation opportunities, and generous paid time off including parental leave.
Responsibilities
- Manage a portfolio of mid-sized enterprise clients with between 5,000 and 50,000 covered lives
- Build and maintain relationships with executive, human resources, benefits, clinical, and operational stakeholders
- Consult clients on program adoption, member engagement, clinical outcomes, and overall satisfaction
- Prepare and present executive business reviews, return on investment analyses, and strategic recommendations
- Monitor client health proactively, identifying risks and implementing mitigation strategies
- Lead the complete client renewal lifecycle and identify expansion or upsell opportunities
- Coordinate cross-functionally across implementation, clinical, product, analytics, marketing, and business development
- Coach and mentor Client Growth and Success Managers by sharing best practices
Requirements
- 6+ years of experience in client success, strategic account management, consulting, partnership management, or a similar client-facing role within healthcare or health benefits
- Experience working within matrixed organizations featuring executive, clinical, operational, and technical stakeholders
- Understanding of benefits design, healthcare delivery models, clinical operations, population health, and value-based care principles
- Authorization to work for any employer in the United States without visa sponsorship
- Willingness and ability to travel as needed
Qualifications
- Experience supporting mid-sized to large enterprise organizations with multiple stakeholder groups
- Previous experience coaching or mentoring colleagues
Core Skills
Benefits
- Annual salary between USD 130,000 and 145,000
- Bonus eligibility
- Opportunity for equity participation
- Unlimited vacation with manager approval
- 16 weeks of 100 percent paid parental leave for delivering parents
- 8 weeks of 100 percent paid parental leave for non-delivering parents
- 100 percent employer-sponsored healthcare, dental, and vision coverage for employees, and 80 percent coverage for families
- Health Savings Account and Flexible Spending Account options
- 401(k) retirement savings plan
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary and bonus structure for this position?
The annual base salary ranges from $130,000 to $145,000, and the position is also eligible for bonuses.
Is this job remote?
Yes, this is a remote opportunity available to United States-based persons.
What kind of experience is required for applicants?
Applicants need six or more years of experience in client success, strategic account management, consulting, partnership management, or a similar client-facing role within healthcare or health benefits, along with strong knowledge of healthcare delivery models and benefits design.
Does Twin Health offer visa sponsorship for this role?
No, the posting states that the company is unable to sponsor or take over sponsorship of an employment visa at this time.
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