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SleekClient Onboarding Executive - Singapore Clients - Remote
Sleek operates as a technology-enabled business services platform that simplifies back-office operations for micro small and medium enterprises. The company offers corporate secretary, accounting, bookkeeping, fintech…
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About This Role
Sleek operates as a technology-enabled business services platform that simplifies back-office operations for micro small and medium enterprises. The company offers corporate secretary, accounting, bookkeeping, fintech payment, and digital banking services. Established in 2017, the organization supports thousands of customers globally through offices located in Singapore, Hong Kong, Australia, and the UK. The organization seeks a Client Onboarding Executive to manage the initial stage of the client journey for Singapore…
Job Description
Sleek operates as a technology-enabled business services platform that simplifies back-office operations for micro small and medium enterprises. The company offers corporate secretary, accounting, bookkeeping, fintech payment, and digital banking services. Established in 2017, the organization supports thousands of customers globally through offices located in Singapore, Hong Kong, Australia, and the UK.
The organization seeks a Client Onboarding Executive to manage the initial stage of the client journey for Singapore clients from a remote setup based in the Philippines. This role focuses on ensuring swift, precise, and compliant onboarding experiences for business owners. The position suits a detail-oriented professional who possesses strong organizational skills, compliance knowledge, and an aptitude for utilizing AI-driven workflows and automation tools.
Responsibilities
- Manage the complete onboarding journey for new clients to secure long-term retention
- Maintain strict accuracy regarding client billings, statutory filings, and company terms and conditions
- Process client workflows rapidly with a target timeline of under three business days
- Notify clients promptly if roadblocks arise or additional documentation is needed
- Adhere to ACRA regulations, the Companies Act 1967, and anti-money laundering policies
- Utilize AI automation software to streamline manual tasks and system-driven workflows
- Provide regular feedback to management to help refine and simplify monthly processes
- Serve as the main point of contact for answering client inquiries and escalating complex issues
- Coordinate closely with compliance, corporate secretarial, and sales teams
Requirements
- Possess experience in client-facing roles handling sensitive information and complex matters
- Demonstrate proficiency with Google Workspace, Microsoft applications, and general productivity software
- Exhibit self-motivation, organization, strong interpersonal communication, and attention to detail
- Maintain the ability to adapt to a fast-paced and technology-driven environment
Qualifications
- Hold a recognized degree or diploma in Business Administration or a related field
- Bring a strong understanding of Singapore regulatory compliance standards including ACRA and AML/CFT
Core Skills
Benefits
- Receive a competitive market salary alongside generous paid time off and holiday schedules
- Opportunity to participate in the employee share ownership plan
- Work from home five days per week with flexibility regarding start and finish times
- Work fully remote from any global location for one month each year
- Access internal and external professional training and development programs
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is performed remotely from the Philippines.
What salary does this job offer?
The source posting does not specify the salary for this position.
What are the primary educational requirements?
Applicants should hold a recognized degree or diploma in Business Administration or an equivalent field.
What does the interview process involve?
The selection process includes a one-way video interview or talent acquisition screen, a technical round with the hiring manager, a soft skills assessment with leadership, and reference interviews.
Sample Interview Questions
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