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LVHClient Relations Manager
LVH operates as a premier home chartering provider catering to elite clientele, combining curated residential experiences with in-home services, property management, and advisory solutions. The organization…
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About This Role
LVH operates as a premier home chartering provider catering to elite clientele, combining curated residential experiences with in-home services, property management, and advisory solutions. The organization currently seeks a remote-based Client Relations Manager to join the sales department on a full-time basis. This position is well-suited for a sales and relationship management professional with a background in high-value luxury sectors such as travel or real estate. In this capacity, the…
Job Description
LVH operates as a premier home chartering provider catering to elite clientele, combining curated residential experiences with in-home services, property management, and advisory solutions. The organization currently seeks a remote-based Client Relations Manager to join the sales department on a full-time basis. This position is well-suited for a sales and relationship management professional with a background in high-value luxury sectors such as travel or real estate.
In this capacity, the professional will drive business growth by identifying new client leads alongside the marketing division and assessing prospective accounts for suitability. The role involves collaborating with the owner partner group to design customized proposals and managing transactions through final payment with the finance group. Additionally, the individual will supervise the experience division to guarantee that service standards surpass expectations throughout the planning, housing, and staffing stages.
The successful candidate will cultivate lasting connections with consumers to encourage repeat bookings and secure brand loyalty, while actively monitoring performance benchmarks encompassing sales quotas, outreach targets, and satisfaction ratings. LVH provides a structured gross annual compensation package ranging from $75,000 to $85,000 per year, supplemented by a commission plan and standard perks.
Responsibilities
- Identify and cultivate new client leads jointly with the marketing division
- Evaluate prospective accounts to verify suitability for long-term engagement
- Partner with the owner partner group to draft customized proposals
- Drive the transaction closing process and coordinate with finance for payment finalization
- Direct the experience division to maintain high service delivery across planning and staffing
- Nurture enduring consumer connections to encourage repeat bookings and retention
- Meet established performance metrics, including sales quotas, activity counts, and satisfaction scores
Requirements
- Accumulate four or more years of background in client relationship management or sales within real estate, travel, or other luxury goods geared toward affluent buyers
- Demonstrate a documented history of sales achievement and revenue growth
- Possess exceptional verbal and written communication skills in English
- Demonstrate strong proficiency using customer relationship management platforms, presentation platforms, and online productivity tools
- Show the ability to multitask and execute responsibilities effectively while meeting deadlines
Qualifications
- Prior background and interest in international travel
Core Skills
Benefits
- Gross annual salary between $75,000 and $85,000
- Commission plan structure
- 20 days of paid time off
- 5 days of paid sick leave
- 6 days of paid holidays
- Work equipment stipend
- Private health insurance
- Flexible work schedule dependent on business needs and management approval
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the Client Relations Manager position remote?
Yes, the posting explicitly lists the location status as remote.
What is the salary range for this role?
The position offers a gross annual salary between $75,000 and $85,000, along with a commission plan structure.
What experience is required to apply?
Candidates must have four or more years of experience in sales or client relationship management within travel, real estate, or another high-value sector targeting high-net-worth individuals.
What benefits and time off are included?
Employees receive 20 days of paid time off, 5 days of paid sick leave, 6 paid holidays, private health insurance, and a work equipment stipend.
Sample Interview Questions
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