Remote opportunity at
ADC DevClient Systems Specialist
This Client Systems Specialist role supports about 100 AccuWeather TV customers with customer service, technical support and troubleshooting. The specialist helps customers keep their AccuWeather software,…
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About This Role
This Client Systems Specialist role supports about 100 AccuWeather TV customers with customer service, technical support and troubleshooting. The specialist helps customers keep their AccuWeather software, hardware and data services running reliably. The role supports 24/7 customer service coverage and requires proactive customer communication and advanced troubleshooting. Occasional travel is needed for installations, product demonstrations, training and trade shows.
Job Description
This Client Systems Specialist role supports about 100 AccuWeather TV customers with customer service, technical support and troubleshooting. The specialist helps customers keep their AccuWeather software, hardware and data services running reliably.
The role supports 24/7 customer service coverage and requires proactive customer communication and advanced troubleshooting. Occasional travel is needed for installations, product demonstrations, training and trade shows.
Responsibilities
- Provide customer service, technical support and troubleshooting for about 100 AccuWeather TV customers
- Travel occasionally to install, configure and train at customer sites
- Coordinate support coverage with the team during travel and scheduled absences
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job remote?
Yes. The role is listed as remote, with occasional travel to customer sites.
How much travel is involved?
Travel is occasional, for installations, demonstrations, customer training and trade shows.
Does the posting state a salary?
No. The posting does not specify a salary.
Sample Interview Questions
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