Remote opportunity at
KnackCloud Engineer
Knack is seeking a Cloud Engineer to maintain and scale its global cloud infrastructure while integrating AI capabilities into platform operations. Founded in 2010, Knack provides…
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About This Role
Knack is seeking a Cloud Engineer to maintain and scale its global cloud infrastructure while integrating AI capabilities into platform operations. Founded in 2010, Knack provides an AI-powered no-code software development platform that allows organizations across various industries to build custom applications and manage data. The platform currently supports over 15,000 customers and has powered hundreds of thousands of apps. In this full-time, remote role, you will handle AWS infrastructure,…
Job Description
Knack is seeking a Cloud Engineer to maintain and scale its global cloud infrastructure while integrating AI capabilities into platform operations. Founded in 2010, Knack provides an AI-powered no-code software development platform that allows organizations across various industries to build custom applications and manage data. The platform currently supports over 15,000 customers and has powered hundreds of thousands of apps. In this full-time, remote role, you will handle AWS infrastructure, collaborate with AI tools for configuration and incident management, implement rigorous security protocols, and support compliance standards like SOC 2 and HIPAA. This position involves a weekly 24/7 on-call rotation to troubleshoot and resolve production issues.
This role is ideal for a cloud professional experienced in AWS production environments, infrastructure as code, and multi-tenant SaaS operations. Candidates can work fully remote within the United States with standard US business hours, or globally as an international contractor with a requirement of four hours of daily overlap with the Eastern timezone. The team values practical daily use of AI tools combined with accountability for final outcomes. Knack offers a complete benefits package specifically for US-based employees.
Responsibilities
- Manage and evolve global AWS infrastructure through Terraform using a pull-request GitOps workflow
- Utilize AI tools to draft, verify, and review infrastructure changes while maintaining full accountability for deployment outcomes
- Design and operate interactions between AI assistants and AWS environments for incident triage and infrastructure tasks
- Implement security controls including encryption at rest, TLS in transit, WAF rules, IAM permissions, and secret rotations
- Configure and maintain compliance controls for SOC 2 and HIPAA requirements
- Build monitoring dashboards and alerts while maintaining operational runbooks for humans and AI assistants
- Manage operating system upgrades, dependency updates, and certificate renewals
- Operate, scale, and tune relational and NoSQL databases, and provision dedicated customer servers
- Resolve production escalations and automate recurring tasks to improve system efficiency
- Participate in a weekly 24/7 on-call rotation to respond to alerts and remediate issues
Requirements
- Three to five years of experience in cloud infrastructure, platform engineering, SRE, or DevOps
- At least two years of hands-on experience working in AWS production environments
- Experience operating a multi-tenant SaaS platform at scale and participating in a 24/7 on-call rotation
- Deep AWS knowledge across compute, networking, and security services such as EC2, ECS/Fargate, Lambda, VPC, IAM, S3, CloudFront, and RDS
- Strong proficiency in Terraform including module design, state management, and pull-request CI/CD workflows
- Working knowledge of cloud security fundamentals, least-privilege access, and vulnerability remediation
- Experience with monitoring and logging tools to build actionable alerts
- Familiarity administering relational and NoSQL databases in production alongside Linux and Docker fundamentals
- Ability to read and reason about code in Python, Go, Bash, or Node.js/TypeScript
- Practical daily use of AI tools like Claude with critical review capabilities
- Must maintain primary work location within the US during standard business hours or provide four hours of daily overlap with the Eastern timezone for international contractors
Qualifications
- Experience supporting compliance frameworks such as SOC 2, HIPAA, FedRAMP, or ISO 27001
- Familiarity with AWS GovCloud or isolated environments
- Relevant security certifications such as AWS Certified Security - Specialty, CompTIA Security+, or CCSP
- Experience running AI or LLM infrastructure including Amazon Bedrock, vector databases, or MCP servers
- Experience governing AI agent access to cloud environments with scoped roles and audit logs
- Familiarity with GitOps tooling and CI/CD platforms like CircleCI, GitHub Actions, or AWS CodeBuild
- Experience with data warehouses, ETL tooling, and Kubernetes or EKS
- Prior background working at a small or early-stage company
Core Skills
Benefits
- Complete benefits package available for employees working in the United States
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this position is fully remote. US-based employees must maintain their primary location in the United States and work standard US business hours, while international contractors must have a four-hour overlap with the Eastern timezone.
What are the core technical skills required for this Cloud Engineer role?
Candidates need 3 to 5 years of experience in cloud infrastructure, DevOps, SRE, or platform engineering, with at least 2 years in AWS production environments. Essential skills include deep AWS knowledge, Terraform proficiency, cloud security fundamentals, database administration, and practical use of AI tools.
Does this role require participating in an on-call rotation?
Yes, the role includes participation in a weekly 24/7 on-call rotation to respond to production alerts and resolve issues.
What benefits are provided?
Knack offers a complete benefits package to employees working in the United States. The posting does not specify benefits for international contractors.
What is the salary for this position?
The job posting does not specify a salary.
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