Remote opportunity at
BrightSpring Health ServicesCollections Analyst
BrightSpring Health Services is hiring a Collections Analyst to join PharMerica on a full-time, remote basis with a wage range of USD $18.00 to $24.00 per…
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About This Role
BrightSpring Health Services is hiring a Collections Analyst to join PharMerica on a full-time, remote basis with a wage range of USD $18.00 to $24.00 per hour. This position focuses on the research, collection, and resolution of assigned patient-level private accounts following established policies and the Consumer Credit Protection Act of 1977. The chosen candidate will handle incoming and outgoing calls, communicate billing details to responsible parties, and use approved…
Job Description
BrightSpring Health Services is hiring a Collections Analyst to join PharMerica on a full-time, remote basis with a wage range of USD $18.00 to $24.00 per hour. This position focuses on the research, collection, and resolution of assigned patient-level private accounts following established policies and the Consumer Credit Protection Act of 1977. The chosen candidate will handle incoming and outgoing calls, communicate billing details to responsible parties, and use approved techniques to collect past-due balances. Additional duties include maintaining productivity records, collaborating with pharmacy billing teams to correct and re-bill unpaid claims, and generating outbound correspondence for active or inactive accounts.
The ideal candidate will also coordinate with managers on special projects and accounts needing intervention. PharMerica operates long-term care, home infusion, and specialty pharmacies nationwide as an affiliate of BrightSpring Health Services, offering personalized medication services to healthcare facilities, senior living communities, hospitals, and individual patients. Equal employment opportunity laws and company ethical standards apply to all duties.
Responsibilities
- Manage collection efforts primarily for private patient accounts by handling telephone calls and explaining billing details
- Resolve assigned portfolio accounts by collecting balances or pursuing alternative actions such as write-offs, re-billing, or referral to collections
- Maintain productivity records and generate outbound collection letters for 90-day active and inactive accounts as well as service discontinuation notices
- Partner with pharmacy billing associates to acquire accurate information, re-bill, and resolve unpaid claims through adjudication
- Research pharmacy accounts requiring special attention alongside management and handle inbound correspondence from customers and nursing homes
- Participate in special projects as assigned by the Private Collections Manager or supervisor
Requirements
- High School graduate, GED, or equivalent experience
- Minimum of one year of billing or collections experience
- Proficiency in data entry, Microsoft Word, Microsoft Excel, and basic computer usage
- Strong communication, problem-solving, detail orientation, and teamwork skills
Qualifications
- Third-party billing or healthcare industry collections and billing experience
- AS400 computer experience
- Medical billing and coding background
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary for the Collections Analyst position?
The salary range for this role is USD $18.00 to $24.00 per hour.
Is this position remote?
Yes, the posting specifies that the role is remote.
What work experience is required to apply?
Applicants must have at least one year of billing or collections experience, along with a high school diploma, GED, or equivalent experience.
What kind of company is PharMerica?
PharMerica is an affiliate of BrightSpring Health Services that delivers personalized pharmacy care across the nation to healthcare providers, senior living communities, hospitals, and individual patients.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.