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Hybrid opportunity at
Branch InternationalCollections Analyst - Campaign Management
Branch International is hiring a Collections Analyst to focus on campaign management and management information systems. The organization delivers mobile financial services across the United States,…
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About this role
Collections Analyst - Campaign Management at Branch International is a full-time role. Work arrangement: Hybrid. Location: Not specified. No salary is shown in this listing. It was posted on Oct 1, 2026. This listing is paused and not taking applications at the moment.
Job Description
Branch International is hiring a Collections Analyst to focus on campaign management and management information systems. The organization delivers mobile financial services across the United States, Nigeria, Kenya, and India, utilizing data science to lower financial service delivery costs in developing markets. The mission-oriented enterprise was founded by the former leader of Kiva.org and is backed by prominent Silicon Valley investors.
In this hybrid position, the professional will oversee daily collections campaigns, manage performance reporting, and configure communications across various delinquency buckets and customer segments. The person in this role will collaborate with cross-functional partners including product, technology, data, and compliance teams, while reporting directly to the Head of Collections in India. This opportunity is suited for a detail-oriented analyst who can handle multiple campaign modifications, ensure data accuracy, and translate business strategies into functional configurations.
Team members benefit from an entrepreneurial and mission-driven workplace culture that supports flexible working arrangements. The compensation package includes equity, group medical insurance, personal accidental insurance, and paid parental leave. Additional provisions feature a monthly work-from-home allowance, an initial home office setup budget, an annual professional development fund, and regular team gatherings.
Responsibilities
- Configure and maintain collections campaigns across multiple communication channels, customer segments, and delinquency tiers.
- Implement adjustments to campaigns based on business decisions and strategic requirements while maintaining an organized tracking system.
- Perform pre- and post-launch validations to guarantee accurate campaign execution within scheduled timeframes.
- Track, analyze, and report campaign performance metrics against historical data, targets, and established benchmarks.
- Produce and maintain regular management information systems reports and dashboards covering portfolio collections performance.
- Partner with internal departments and external partners to resolve issues and support strategic experiments or pilots.
- Create and maintain standard operating procedures and documentation related to reporting and campaign processes while ensuring compliance.
Requirements
- Minimum of one year of professional experience in collections, analytics, campaign management, operations, or management information systems.
- Proficiency in utilizing Excel or Google Sheets to work with large datasets.
- Strong analytical capabilities to evaluate data, recognize trends, and spot performance gaps.
- High level of precision during report generation and campaign configuration.
- Capacity to manage concurrent campaign modifications and reporting tasks.
- Effective communication and stakeholder collaboration abilities.
- Demonstrated independence, strong ownership, and ability to thrive in a rapid work environment.
Qualifications
- Prior background working in digital collections, lending, non-banking financial companies, or fintech.
- Experience overseeing customer engagement campaigns or communication strategies.
- Working familiarity with SQL.
- Familiarity with customer engagement or campaign management software.
- Background in developing automated management information systems, trackers, or performance dashboards.
Core Skills
Benefits
- Competitive salary and equity package
- Hybrid work model combining remote and in-office days
- Fully-paid group medical insurance and personal accidental insurance
- Paid parental leave providing six months for maternity and three months for paternity
- Monthly work-from-home stipend and a one-time home office setup budget of 500 dollars
- Annual professional development budget
- Virtual and in-person team meals and social events
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this position?
The posting specifies that this is a full-time position.
Where is the job located?
The exact physical location is not stated in the source posting, though the role reports to the Head of Collections in India.
Is remote work allowed?
Yes, the position features a hybrid working model that mixes remote and in-office work based on business needs.
What salary is offered for this role?
The salary is not specified in the job posting.
What experience is required to apply?
Candidates must have at least one year of experience in analytics, collections, campaign management, operations, management information systems, or a related role.
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