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ZensuranceCommercial Insurance Team Lead - Medical Malpractice (Remote First)
Zensurance operates as an InsurTech company offering digital-first commercial insurance solutions for Canadian businesses. The organization is seeking a Commercial Insurance Team Lead who will work…
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About This Role
Zensurance operates as an InsurTech company offering digital-first commercial insurance solutions for Canadian businesses. The organization is seeking a Commercial Insurance Team Lead who will work remotely to guide brokers focusing on the Medical Malpractice vertical. This position reports directly to the Practice Leader and functions in a player-coach capacity. The role suits a professional experienced in commercial insurance and people leadership who enjoys driving sales metrics, coaching team members,…
Job Description
Zensurance operates as an InsurTech company offering digital-first commercial insurance solutions for Canadian businesses. The organization is seeking a Commercial Insurance Team Lead who will work remotely to guide brokers focusing on the Medical Malpractice vertical. This position reports directly to the Practice Leader and functions in a player-coach capacity.
The role suits a professional experienced in commercial insurance and people leadership who enjoys driving sales metrics, coaching team members, and closing complex transactions. The team lead acts as the primary technical resource for medical malpractice coverages, professional liability, and allied health risks, handling inbound warm leads without the requirement for cold calling.
Key duties involve mentoring new business brokers, conducting file audits, running daily huddles, and ensuring compliance with underwriting standards. Candidates will manage performance goals, conversion rates, and gross written premium targets while collaborating with a network of insurer partners.
Responsibilities
- Coach the sales team through shadow sessions, call reviews, and actionable feedback
- Lead one-on-one meetings and oversee team performance management
- Drive team performance to meet and exceed monthly and quarterly gross written premium goals
- Run daily huddles, knowledge-sharing meetings, and compliance file audits
- Serve as an escalation resource for complex medical malpractice risks and negotiations
- Engage directly with prospects and underwriters to secure complex deals
Requirements
- Minimum of 5 years of commercial insurance background
- At least 3 years of direct supervisory or team leadership experience managing sales or service staff
- Valid provincial broker license in good standing
- Demonstrated ability to drive sales metrics and conversion rates in target-driven settings
Qualifications
- Direct background handling Medical Malpractice, Professional Liability, or Allied Health risks
- RIBO licensing preference
Core Skills
Benefits
- Remote-first work environment
- Home office allowance
- Tech equipment setup including necessary hardware
- Half days before public holidays
- Flexible family health and dental plans incorporating mental health support
- Health and personal spending accounts
- Parental leave top-up
- Education assistance reimbursement for courses, conferences, books, and memberships
- Weekly Friday team huddles and team-building events
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the role features a remote-first setup.
What is the salary for this role?
The annual base salary ranges from $75,000 to $90,000, with a total cash compensation including on-target earnings of $102,000 and top earning potential reaching $115,000.
What experience is required to apply?
Applicants must have at least 5 years of commercial insurance experience and a minimum of 3 years of direct supervisory or team lead experience managing sales or service professionals, alongside a valid provincial broker's license.
What specific insurance vertical does this team lead support?
The team lead champions brokers supporting the Medical Malpractice vertical, covering sectors such as beauty and wellness, healthcare and allied health, sports and fitness, and pet services.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.