Opportunity at
D2LContent Strategist - 12 Month Contract
D2L is a cloud company focused on transforming education and modernizing teaching models through next-generation learning environments and solutions. The organization is currently seeking a Content…
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About This Role
D2L is a cloud company focused on transforming education and modernizing teaching models through next-generation learning environments and solutions. The organization is currently seeking a Content Strategist for a 12-month contract. This role is well-suited for a professional who possesses a strong attention to detail, clear communication skills, and an interest in making a global impact. Responsibilities involve planning and executing multi-lingual content strategies, producing persona-specific documentation, designing accessible visual…
Job Description
D2L is a cloud company focused on transforming education and modernizing teaching models through next-generation learning environments and solutions. The organization is currently seeking a Content Strategist for a 12-month contract.
This role is well-suited for a professional who possesses a strong attention to detail, clear communication skills, and an interest in making a global impact. Responsibilities involve planning and executing multi-lingual content strategies, producing persona-specific documentation, designing accessible visual tutorials, and defining style guidelines. The individual in this position will work closely with cross-functional groups to align documentation with product standards, handle release cycle assignments, conduct usability testing, and analyze productivity metrics.
The role supports global audiences by partnering with translators, reviewing localized materials, and managing translation memories. Technical writing duties include authoring release notes, FAQs, help topics, blog posts, and video tutorials while collaborating with developers, product managers, and user experience designers. The position offers an annualized base salary between CAD 57,000 and 80,000, determined by the chosen candidate's knowledge, education, skills, and experience, along with potential additional benefits such as a wellness subsidy, equity grants, and variable incentives.
Responsibilities
- Plan and create multi-lingual content strategies alongside cross-functional teams
- Produce high-quality documentation tailored to specific user personas
- Design accessible video tutorials and GIFs to assist end-users
- Establish and maintain style guides, writing guidelines, and standard operating procedures
- Manage release cycle tasks and assignments within established deadlines
- Conduct and track usability tests with internal and external stakeholders
- Collaborate with regional teams and vendors to adapt content for different languages and cultures
- Write and edit technical documents including release notes, FAQs, help topics, and blog posts
Requirements
- Approximately 5 years of total relevant professional experience
- Experience utilizing version control tools such as GitHub
- Experience working with XML-based documentation publishing software like MadCap Flare
Qualifications
- Bachelor degree or a technical writing certificate
- Familiarity with localization tools such as SDL Trados or MemoQ
- Familiarity with content management systems and learning management systems
- Understanding of SEO principles and analytics tools like Google Analytics
- Knowledge of programming languages including XML, HTML, CSS, and JavaScript
Core Skills
Benefits
- Wellness subsidy
- Equity grants
- Variable incentive
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type and duration for this role?
This position is a 12-month contract to fill an existing vacancy.
What is the salary range for the Content Strategist position?
The expected base salary range is between CAD 57,000 and 80,000 per year, determined by qualifications, education, and experience.
What location or remote options are available?
The posting states the role is based out of the Kitchener office on a hybrid schedule or remotely within Canada.
What education or background is suggested for applicants?
A bachelor's degree, a technical writing certificate, or equivalent work experience is suggested, alongside roughly five years of relevant experience.
Sample Interview Questions
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