Remote opportunity at
20four7VACPT-11622 Patient Coordinator & Medical Administrative Virtual Assistant
20four7VA seeks an independent contractor to serve as a Patient Coordinator and Medical Administrative Virtual Assistant for a specialist dental practice located in Australia. This remote…
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AI Summary
This remote contractor role supports an Australian specialist dental practice focused on patients with disabilities by handling appointment scheduling, patient inquiries, and referral tracking. The work primarily involves communicating with caregivers, support workers, and healthcare organizations rather than directly with patients. The position requires 15 to 20 hours per week during Adelaide business hours (Monday through Thursday) using specialized practice software.
About This Role
20four7VA seeks an independent contractor to serve as a Patient Coordinator and Medical Administrative Virtual Assistant for a specialist dental practice located in Australia. This remote opportunity involves supporting an office that primarily treats patients with disabilities, meaning roughly eighty percent of interactions occur with caregivers, support workers, consenting parties, and external organizations rather than directly with the individuals receiving care. The ideal candidate will handle appointment management, new patient…
Job Description
20four7VA seeks an independent contractor to serve as a Patient Coordinator and Medical Administrative Virtual Assistant for a specialist dental practice located in Australia. This remote opportunity involves supporting an office that primarily treats patients with disabilities, meaning roughly eighty percent of interactions occur with caregivers, support workers, consenting parties, and external organizations rather than directly with the individuals receiving care. The ideal candidate will handle appointment management, new patient inquiries, referral tracking, and day-to-day administrative tasks to improve overall business efficiency and service delivery.
Selected contractors will work between 15 and 20 hours per week from Monday through Thursday, with daily hours falling between 10:00 AM and 4:00 PM Adelaide time. The role requires strong spoken and written English skills, the ability to maintain strict patient confidentiality, and comfort using scheduling tools like Halaxy and 3CX. Compensation is handled weekly through 20four7VA under a master services agreement and statement of work, operating strictly as an independent contractor engagement rather than a traditional employment position.
Responsibilities
- Answer new patient inquiries via telephone and email following established scripts
- Manage appointments, confirmations, reminders, cancellations, rescheduling, and waitlists using Halaxy
- Communicate professionally with patients, caregivers, support workers, and referring groups
- Log medical referrals and follow up on consent forms, referral letters, and medical histories
- Coordinate general anesthesia day-surgery bookings
- Track outstanding laboratory work, required follow-ups, and overdue patient accounts
- Provide a concise end-of-day handover detailing finished and unfinished tasks
Requirements
- Appointment and diary-management experience
- Proficiency with Halaxy, 3CX, email and calendar platforms, and Microsoft Office or Google Workspace
- Excellent spoken and written English communication skills
- Ability to handle confidential health information securely
- Availability to work Monday through Thursday between 10 AM and 4 PM Adelaide time
Qualifications
- Patient-facing healthcare or medical-service background
- Medical administration, healthcare virtual assistant, clinic, allied-health, or dental experience
Core Skills
Benefits
- Competitive rates
- Weekly payments
- Free training and upskilling opportunities
- Constant support and guidance with a community network
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a remote independent contractor opportunity serving clients globally, with preference for Asia-Pacific time-zone alignment.
What are the working hours for this role?
Contractors are scheduled to work 15 to 20 hours per week from Monday through Thursday, between the hours of 10 AM and 4 PM Adelaide time.
Are benefits or traditional employment offered?
This is not an employment offer; workers operate as independent contractors under a master services agreement and statement of work. Weekly payments and free training are provided.
What is the salary for this position?
The specific salary or rate is not stated in the job posting, though the company notes that competitive rates and weekly payments are provided.
Role DNA (AI assessment)
This role relies heavily on clear external communication and routine medical administration, operating at a steady pace with moderate day-to-day independence.
Salary Analysis
No salary was disclosed in the job posting, but fair market compensation for an offshore virtual medical administrative assistant typically ranges from $5 to $10 USD per hour.
Employer-Listed Salary
Not disclosed
As stated in this job posting.
AI salary estimate (not from the employer)
AI-estimated market range based on role, seniority, and location — not a guaranteed offer, and independent of the employer's own figure above.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.