Remote opportunity at
Bullfinch RecruitmentCRM Retention Junior
Bullfinch Recruitment is partnering with a client to find a CRM Retention Junior for a full-time, remote position. This role is built for a data-curious, operationally…
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About This Role
Bullfinch Recruitment is partnering with a client to find a CRM Retention Junior for a full-time, remote position. This role is built for a data-curious, operationally disciplined professional who wants to transition into player engagement and marketing automation. Through structured training and practical experience, the selected candidate will learn to execute campaigns, build retention journeys, and work at the intersection of data, technology, and creativity. The position suits someone ready…
Job Description
Bullfinch Recruitment is partnering with a client to find a CRM Retention Junior for a full-time, remote position. This role is built for a data-curious, operationally disciplined professional who wants to transition into player engagement and marketing automation. Through structured training and practical experience, the selected candidate will learn to execute campaigns, build retention journeys, and work at the intersection of data, technology, and creativity.
The position suits someone ready to be trained into a CRM operations specialist who can handle day-to-day execution of campaigns keeping players active and engaged. The successful candidate will build the retention function from scratch, take ownership of CRM operations, establish best practices, and maintain visibility with senior leadership. The role contributes directly to delivering gaming experiences to players around the world.
Bullfinch Recruitment hires based strictly on ideas, drive, and skills, ensuring that personal background, education, and identity never serve as barriers to employment.
Responsibilities
- Build and schedule retention journeys
- Set up marketing automation workflows using platforms like Builder and Bloomreach
- Partner with Content, Design, Loyalty, and Customer Support teams for brand campaign alignment
- Troubleshoot CRM workflows and find process improvements to enhance operational efficiency
- Assist the customer service team to improve customer experience regarding additional rewards
Requirements
- High comfort level with new software and ability to learn platforms quickly
- Detail-oriented approach focused on accuracy and consistency
- Effective communication skills for independent work and cross-department collaboration
- Self-starter attitude with a proactive drive to identify improvement opportunities
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting indicates that the job is remote.
What is the employment type?
The position is full-time.
What is the salary for this role?
The salary is not stated in the job posting.
What software platforms will be used?
The role involves using platforms such as Bloomreach and Builder for marketing automation workflows.
Sample Interview Questions
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