Opportunity at
Foremost Radiology Consultants Limited (FRCL)Customer Care Representative
Foremost Radiology Consultants Limited (FRCL) is currently hiring a Customer Care Representative for a full-time, on-site role based in Surulere, Lagos State. This position is suited…
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About This Role
Foremost Radiology Consultants Limited (FRCL) is currently hiring a Customer Care Representative for a full-time, on-site role based in Surulere, Lagos State. This position is suited for individuals who possess strong organizational skills and a polite demeanor. The chosen candidate will serve as the primary point of contact for patients, handling inquiries, processing registrations, and addressing any grievances that arise. The goal is to maintain a seamless, satisfactory experience for…
Job Description
Foremost Radiology Consultants Limited (FRCL) is currently hiring a Customer Care Representative for a full-time, on-site role based in Surulere, Lagos State. This position is suited for individuals who possess strong organizational skills and a polite demeanor.
The chosen candidate will serve as the primary point of contact for patients, handling inquiries, processing registrations, and addressing any grievances that arise. The goal is to maintain a seamless, satisfactory experience for everyone visiting the facility by supplying precise details and empathetic support.
Responsibilities
- Address and answer customer inquiries
- Register patients
- Handle and manage complaints
- Deliver accurate information to visitors
- Ensure a positive and smooth customer experience
Requirements
- Must be courteous
- Must be empathetic
- Must be organized
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and work arrangement for this role?
The position is on-site and located in Surulere, Lagos State.
What type of employment is this?
This is a full-time position.
What are the core duties of the Customer Care Representative?
Responsibilities include attending to customer inquiries, registering patients, managing complaints, providing accurate information, and ensuring a positive customer experience.
What traits are required for the ideal candidate?
The ideal candidate must be courteous, empathetic, and organized.
What is the salary for this position?
The salary is not specified in the job posting.
Sample Interview Questions
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