Opportunity at
BrandCo Nigeria LimitedCustomer Insight and Experience Management Lead
BrandCo Nigeria Limited seeks a Customer Insight and Experience Management Lead to join their team in Lagos State. This full-time, on-site role suits experienced professionals with…
Career Tools
About This Role
BrandCo Nigeria Limited seeks a Customer Insight and Experience Management Lead to join their team in Lagos State. This full-time, on-site role suits experienced professionals with a strong background in customer experience, service design, market research, or continuous improvement who are ready to steer cross-functional workstreams and lead teams. The person stepping into this position will spearhead initiatives centered on customer insight and experience management. Responsibilities include guiding projects and…
Job Description
BrandCo Nigeria Limited seeks a Customer Insight and Experience Management Lead to join their team in Lagos State. This full-time, on-site role suits experienced professionals with a strong background in customer experience, service design, market research, or continuous improvement who are ready to steer cross-functional workstreams and lead teams.
The person stepping into this position will spearhead initiatives centered on customer insight and experience management. Responsibilities include guiding projects and directing personnel or collaborative workstreams. Candidates will need a solid history of relevant professional experience, particularly in leadership capacities.
This position is ideal for strategic thinkers who possess expertise in data analytics, market research, or business administration and want to advance their careers by managing impactful customer experience strategies for BrandCo Nigeria Limited in Lagos State.
Responsibilities
- Lead customer experience projects, personnel, or cross-functional workstreams for at least three years
Requirements
- Possess a minimum of seven years of relevant experience in customer experience, customer insight, market research, service design, or continuous improvement
- Have at least three years of experience leading projects, people, or cross-functional workstreams within customer experience
- Hold a Bachelor's Degree or HND qualification
Qualifications
- Educational background in Business Administration, Marketing, Statistics, Economics, Social Sciences, Data Analytics, or a related discipline
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job located?
The position is located in Lagos State.
What is the employment type?
The posting specifies that this is a full-time position.
What educational background is required?
Candidates must possess a Bachelor's Degree or HND qualification in Business Administration, Marketing, Statistics, Economics, Social Sciences, Data Analytics, or a related discipline.
What is the salary for this role?
The salary is not specified in the job posting.
Is this a remote position?
The job posting does not state that the role is remote, and the location is listed as Lagos State.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.