Opportunity at
EburyCustomer Relations Executive
Ebury is a fast-growing financial technology company founded in 2009 that builds infrastructure for global business growth. Operating across nearly 70 cities with over 2,000 employees,…
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About This Role
Ebury is a fast-growing financial technology company founded in 2009 that builds infrastructure for global business growth. Operating across nearly 70 cities with over 2,000 employees, the organization offers integrated solutions including business accounts, hedging, financing, and supplier payment financing through a proprietary platform designed to streamline international cash flow. The organization is currently seeking a Customer Relations Executive to join its office-based team in Bucharest. In this role, the…
Job Description
Ebury is a fast-growing financial technology company founded in 2009 that builds infrastructure for global business growth. Operating across nearly 70 cities with over 2,000 employees, the organization offers integrated solutions including business accounts, hedging, financing, and supplier payment financing through a proprietary platform designed to streamline international cash flow.
The organization is currently seeking a Customer Relations Executive to join its office-based team in Bucharest. In this role, the professional will serve as a primary point of contact for a portfolio of 200 to 300 corporate clients, providing daily operational and trading assistance. The position involves acting as a brand ambassador, handling live currency trade bookings, supporting international payments, and mediating between internal departments to resolve client issues.
This opportunity suits individuals with strong interpersonal abilities, a solid head for numbers, and a capacity to thrive in a fast-paced environment featuring significant monthly workload peaks. Successful team members have opportunities for career progression into leadership roles or international development participation.
Responsibilities
- Manage a portfolio of 200 to 300 corporate clients trading online through the company platform
- Provide daily operational and trading assistance for international accounts
- Handle live currency trade bookings, banking information, figures, and high-value transactions accurately
- Coordinate with internal departments to resolve client issues and manage inquiries across multiple platforms
- Identify new commercial opportunities by recognizing upcoming client needs and currency requirements
- Help clients pre-emptively identify potential issues regarding payment dates and banking data
Requirements
- Fluency in both English and Romanian
- Strong written and verbal communication skills
- Proficiency with the Microsoft suite, particularly Excel
- Ability to work effectively in a high-pressure, fast-paced environment with tight deadlines
Qualifications
- Sales skills or prior experience
- Knowledge of foreign exchange (FX)
- Familiarity with company products and services
Core Skills
Benefits
- Health care and social benefits tailored to the location
- International development opportunities including global boot camps
- Career progression pathways into leadership positions
- Dedicated mentorship from experienced managers
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job located?
This position is office-based in Bucharest.
What are the core requirements for this role?
Candidates must be fluent in English and Romanian, possess strong communication skills, have proficiency in Microsoft Excel, and be able to handle high-pressure environments.
What is the salary for this position?
The salary is not specified in the job posting.
What type of employment is this?
The employment type is full-time.
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