Remote opportunity at
PayoneerCustomer Success Manager
Payoneer seeks a Customer Success Manager to join its remote team in the US on a full-time basis. Founded in 2005, Payoneer operates a global financial…
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About This Role
Payoneer seeks a Customer Success Manager to join its remote team in the US on a full-time basis. Founded in 2005, Payoneer operates a global financial platform that eliminates cross-border business friction, connecting underserved companies in over 190 countries and territories to the worldwide economy. The organization offers tools for global payments, compliance, multi-currency accounts, workforce management, working capital, and business intelligence. In this position, the professional will assist small…
Job Description
Payoneer seeks a Customer Success Manager to join its remote team in the US on a full-time basis. Founded in 2005, Payoneer operates a global financial platform that eliminates cross-border business friction, connecting underserved companies in over 190 countries and territories to the worldwide economy. The organization offers tools for global payments, compliance, multi-currency accounts, workforce management, working capital, and business intelligence.
In this position, the professional will assist small and medium-sized enterprises alongside professional businesses throughout North America to send and receive international payments securely and cost-effectively. The role involves partnering with major clients to co-create growth strategies, collaborating closely with operations, marketing, and product groups. Ideal candidates thrive in a dynamic, high-energy, multidisciplinary, and entrepreneurial setting while demonstrating strong project management, sales, and account management capabilities.
Responsibilities
- Manage and oversee engagement and growth for current customers
- Establish long-term relationships with top and mid-tale clients
- Identify business opportunities, formulate go-to-market plans, and implement roadmaps
- Maintain accurate customer data and engagement records in CRM platforms
- Collaborate with marketing and product departments to enhance regional product offerings
- Analyze business performance data to identify key growth opportunities
- Develop necessary initiatives to bring new business opportunities on board
- Create business success stories and case studies
- Represent the company at industry events, forums, and below-the-line activities
Requirements
- Minimum of three years of experience in account management, business development, or a related field
- Expertise in building business cases, conducting financial analyses and modeling, and performing economic forecasting
- Demonstrated ability to present business cases to key stakeholders
- Strong written and verbal communication skills
- Data-oriented mindset with high attention to detail and strong business reasoning skills
- Track record of meeting or exceeding business targets
- Ability to make decisions in a changing environment, anticipate future needs, and drive results
- High level of organization and focus with the ability to work under pressure
Qualifications
- A Bachelor's degree, preferably in business
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that the role is remote within the US.
What is the employment type?
This is a full-time position.
What experience is required for this role?
Candidates must have at least three years of experience in account management, business development, or another relevant area.
What is the salary for this position?
The salary is not stated in the job posting.
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