This job has expired and is no longer accepting applications.
Remote opportunity at
CRAE GROUP LTDCustomer Support Agent (Remote)
Headquarters: Cyprus URL: https://craegroup.com CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain and deploy various IT and customer…
Career Tools
About this role
Customer Support Agent (Remote) at CRAE GROUP LTD is a full-time role. Work arrangement: Remote. Location: Not specified. The listed pay is EUR 1,400 - 2,000/yr. It was posted on Dec 5, 2025. This listing is paused and not taking applications at the moment.
Original Employer Job Description
Headquarters: Cyprus
URL: https://craegroup.com
CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain and deploy various IT and customer based services to numerous businesses in various industries around the world.
Founded in 2018, our continuous energy and efforts aim towards becoming a leading service provider, with an already impressive growth since our launch. We are a young, dynamic team who enjoy working in tech among creative and talented individuals.
Our asset is the great people within our company with a unique approach on how to properly maintain our services and products.
We are looking for talented Customer Support Representative to join our team remotely.
Monthly salary range: €1,400-€2,000 (gross) + performance bonus
Depending on experience and performance.
Work schedule: 4 days on, 4 days off.
An option of 2 shifts to be permanently put on: 10:00-22:00 or 22:00-10:00 (Cyprus local time).
Job Description & Responsibilities:
- Communication with customers through live chat and e-mails.
- Maintain prompt and empathetic attitude towards customers.
- Acknowledge and resolve customers’ issues and queries.
- Keeping up to date with products terms, offers and functions.
- Report and escalate advanced customer queries to the relevant departments.
- Perform first-step investigations on queries and issues.
Experience and qualifications:
- Proficiency in both written and verbal English, with excellent language skills.
- Strong communication abilities, enabling effective interaction and collaboration.
- Solid computer literacy and adept typing skills.
- Ability to perform effectively within a multitasking work environment.
- 2+ years experience in online customer support is mandatory.
What We Offer:
- A competitive and attractive remuneration package that values your skills and contributions.
- The chance to join a dynamic, forward-thinking European company and play a key role in its success.
- Performance-based monthly bonuses.
- Flexible remote work.
We look forward to hearing from you!
Please note: Due to the high volume of applications, only shortlisted candidates will be contacted. Thank you for your understanding.
To apply: https://weworkremotely.com/remote-jobs/crae-group-ltd-customer-support-agent-remote
Core Skills
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
Explore more jobs like this
What to do next
This listing is no longer open, so the quickest next step is one of the live roles above. Save the ones that fit, and check the employer's other openings on its company page. To hear about new matches as they are posted, set up a job alert from your candidate account.