Remote opportunity at
IntuitiveCustomer Trainer Latin America
Intuitive is hiring a remote Customer Trainer Latin America to deliver da Vinci System technology training and facilitate courses for surgeons, first assistants, and operating room…
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About This Role
Intuitive is hiring a remote Customer Trainer Latin America to deliver da Vinci System technology training and facilitate courses for surgeons, first assistants, and operating room staff across specialties such as urology, gynecology, general surgery, and cardiothoracic surgery. Founded nearly 30 years ago, Intuitive is a global pioneer in minimally invasive care and robotic-assisted surgery, developing advanced technologies like the da Vinci surgical system and Ion to enhance surgical precision…
Job Description
Intuitive is hiring a remote Customer Trainer Latin America to deliver da Vinci System technology training and facilitate courses for surgeons, first assistants, and operating room staff across specialties such as urology, gynecology, general surgery, and cardiothoracic surgery. Founded nearly 30 years ago, Intuitive is a global pioneer in minimally invasive care and robotic-assisted surgery, developing advanced technologies like the da Vinci surgical system and Ion to enhance surgical precision and patient recovery.
This professional will guide surgical teams at designated and remote centers, support society events, gather data through surveys, and act as a subject matter expert for training research, protocol creation, and product development. Duties also involve training internal sales personnel, managing training center logistics and capital equipment maintenance, occasionally supporting hospital operating rooms, and contributing toward quarterly organizational goals.
The role requires fluency in Portuguese, English, and Spanish, strong organizational and interpersonal skills, and the capacity to travel up to 25 percent. Applicants should expect to maintain a minimum tenure of 24 months before becoming eligible for internal transfers. Intuitive operates as an equal opportunity employer committed to fair employment practices.
Responsibilities
- Conduct da Vinci Surgical System training programs for surgical teams at designated and remote training locations
- Lead and support specialized training courses and society events for course participants and surgeon educators
- Administer surveys to collect data and assess the effectiveness of training programs
- Contribute as a subject matter expert for internal projects, new product development, protocol creation, and training research
- Train sales teams to conduct in-services and system technology skill-building activities with customers
- Provide occasional support for the da Vinci System inside hospital operating rooms
- Handle training center troubleshooting, maintenance, logistics, inventory, and training calendars
- Maintain capital equipment, including cleaning and sterilizing instruments and accessories
- Foster positive relationships between external training center personnel and company management
Requirements
- Fluent in Portuguese, English, and Spanish
- Bachelor's degree
- Ability to travel up to 25%
- Ability to sit or stand for multiple hours and lift up to 50 lbs
- Flexibility with hours of operation
Qualifications
- Degree in Clinical or Health Sciences, Healthcare Management, Engineering, Business Administration, Communications, or Education
- Knowledge of adult learning principles
- Medical-device experience
- Professional training experience with 4+ years of relevant background
- Clinical and/or operating room experience
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the job posting specifies a remote status for this role.
What languages are required for this role?
Candidates must be fluent in Portuguese, English, and Spanish.
What is the travel requirement for the Customer Trainer Latin America?
The role requires the ability to travel up to 25%.
What educational background is preferred?
A bachelor's degree is required, preferably in Clinical or Health Sciences, Healthcare Management, Engineering, Business Administration, Communications, or Education.
What is the salary for this position?
The salary is not stated in the job posting.
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