Remote opportunity at
Beazley SecurityCyber Services Operations Project Manager
Beazley Security is hiring a Cyber Services Operations Project Manager for a 3 to 6-month contract role. The organization operates as a global cybersecurity firm and…
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About This Role
Beazley Security is hiring a Cyber Services Operations Project Manager for a 3 to 6-month contract role. The organization operates as a global cybersecurity firm and a subsidiary of Beazley Insurance, serving clients across the US, UK, and Europe with threat detection, incident response, digital forensics, offensive security, and risk management solutions. Grounded in core values of belonging, integrity, service, accountability, and curiosity, the company focuses on growth and expanding…
Job Description
Beazley Security is hiring a Cyber Services Operations Project Manager for a 3 to 6-month contract role. The organization operates as a global cybersecurity firm and a subsidiary of Beazley Insurance, serving clients across the US, UK, and Europe with threat detection, incident response, digital forensics, offensive security, and risk management solutions. Grounded in core values of belonging, integrity, service, accountability, and curiosity, the company focuses on growth and expanding its capabilities.
This position suits a professional who combines project management discipline with operational excellence and stakeholder communication. The worker acts as a connective link between CyberServices leadership, external contractors, and internal departments to direct the planning, execution, governance, and operational coordination of core internal projects. Key initiatives include onboarding an outsourced service to handle customer ticket triaging, orchestrating process enhancements and efficiency updates within the Zendesk ticketing platform, and designing improvements for client journey workflows.
The role manages end-to-end project lifecycles by creating schedules, tracking deliverables, monitoring risks and dependencies, facilitating status meetings, and producing executive reports. The ideal candidate will navigate cross-functional relationships, maintain governance compliance, and drive operational improvements across the department.
Responsibilities
- Manage the complete lifecycle of internal projects from initiation through closure
- Oversee the onboarding process for an outsourced managed service handling customer service ticket triaging
- Coordinate process changes and efficiency enhancements inside the Zendesk ticketing platform
- Design and improve workflows for the client journey
- Develop and maintain project timelines, work plans, milestones, and deliverables
- Track project risks, dependencies, issues, and formal change requests
- Run internal status meetings and deliver regular status reports
- Maintain alignment with project scope, timelines, and budgets
- Build working relationships with leadership, consultants, and technical teams
- Prepare executive dashboards, portfolio updates, and stakeholder communications
- Support business reviews, operational reviews, and leadership reporting
- Maintain adherence to internal governance standards and business needs
Requirements
- Bachelor's degree in Business, Information Technology, Cybersecurity, Project Management, or a related discipline
- Minimum of 5 years of project management or PMO experience
- Background supporting cybersecurity, technology, consulting, or professional services engagements
- Familiarity with project management tools such as Scoro, OpenAir, Jira, Monday.com, Smartsheet, or Microsoft Project
- Strong foundation in project management methodologies and governance frameworks
- Exceptional communication, organization, and stakeholder management abilities
Qualifications
- PMP, CAPM, PRINCE2, Agile, or Scrum certification
- Background in Managed Detection & Response (MDR), Incident Response, Security Consulting, or Cyber Resilience services
- Familiarity with cybersecurity frameworks including NIST, CIS, ISO 27001, or SOC
- Experience with professional services financial management, utilization reporting, and forecasting
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting lists the location as remote.
What is the employment type and duration?
This is a full-time, 3 to 6-month contract position.
What is the salary for this role?
The salary is not stated in the job posting.
What are the core educational requirements?
Candidates must hold a Bachelor's degree in Business, Information Technology, Cybersecurity, Project Management, or a related field, alongside at least 5 years of project management or PMO experience.
Sample Interview Questions
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