Remote opportunity at
SuperStaff OutsourcingDental Claims Specialist (WFH)
SuperStaff Outsourcing is hiring a Dental Claims Specialist for a remote, full-time position on the night shift. This role involves managing and processing insurance claims, handling…
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About This Role
SuperStaff Outsourcing is hiring a Dental Claims Specialist for a remote, full-time position on the night shift. This role involves managing and processing insurance claims, handling denials, posting payments, and updating patient records. The position suits professionals with a background in dental insurance or collections who possess strong communication skills and the ability to work independently.
Job Description
SuperStaff Outsourcing is hiring a Dental Claims Specialist for a remote, full-time position on the night shift. This role involves managing and processing insurance claims, handling denials, posting payments, and updating patient records. The position suits professionals with a background in dental insurance or collections who possess strong communication skills and the ability to work independently.
Responsibilities
- Manage and process dental claims and send attachments to insurance providers
- Track the status of outstanding insurance claims and document updates in patient accounts using track stat and commlog
- Determine the validity of claim denials and address them appropriately
- Generate other insurance reports and ensure they are completed monthly
- Resubmit and reprocess claims, including handling grievances and appeals
- Clear rejected claims on a weekly basis
- Update the weekly office tracker with posted payments from check scans and EFTs
- Complete assigned follow-ups listed on office spreadsheets
- Generate EFT reports and retrieve EOBs from insurance portals for payment posting
- Post 100 percent of insurance payments according to office preferences and upload EOBs
- Identify and communicate insurance process updates and issues to the team
Requirements
- Background in the dental insurance or collections industries
- Three or more years of hands-on collections experience
- Strong command of verbal and written English with interpersonal skills
- Little to no accent when speaking
- Ability to work independently in a remote setting
Benefits
- HMO coverage with one free dependent upon hire, including dental coverage
- Life insurance
- Night differential of 20 percent
- Twenty paid time off credits annually
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a work-from-home position.
What shift does this role work?
This position operates on the night shift and includes a 20 percent night differential.
What experience is required for this role?
Applicants must have a background in the dental insurance or collections industries along with at least three years of hands-on collections experience.
What benefits are provided?
The employer offers HMO with one free dependent upon hire including dental coverage, life insurance, and 20 PTO credits annually.
What is the salary for this position?
The salary is not specified in the job posting.
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