Remote opportunity at
Vyve BroadbandDirect Sales Program Manager
Vyve Broadband is recruiting a Direct Sales Program Manager, a remote position reporting to the Director of Direct Sales. The job is an exempt role under…
Career Tools
About This Role
Vyve Broadband is recruiting a Direct Sales Program Manager, a remote position reporting to the Director of Direct Sales. The job is an exempt role under the FLSA. Pay combines a base salary with performance-based commission or incentives, though the specific amounts are listed as TBD. The manager organizes and runs programs for the direct channel, including door-to-door (D2D) selling, D2D resellers, multi-dwelling units (MDU), EMA and NEMA arrangements, and…
Job Description
Vyve Broadband is recruiting a Direct Sales Program Manager, a remote position reporting to the Director of Direct Sales. The job is an exempt role under the FLSA. Pay combines a base salary with performance-based commission or incentives, though the specific amounts are listed as TBD.
The manager organizes and runs programs for the direct channel, including door-to-door (D2D) selling, D2D resellers, multi-dwelling units (MDU), EMA and NEMA arrangements, and other customer acquisition efforts. Duties include drafting process documents, mapping timelines, tracking deliverables, and running launches alongside partners.
Partner management is a key area. The role onboards resellers, arranges training and system access, leads partner business reviews, and watches sales quality, cancellations and average revenue per user (ARPU). Property-based programs are tracked too, and the manager liaises between Direct Sales and Finance, Customer Care, Construction, Marketing and Operations groups.
Applicants need at least two years in program management, channel or sales operations, business operations, telecom or a related field, plus strong analysis, reporting and communication skills. Trips to markets, field visits and some evening or weekend hours may be part of the role.
Responsibilities
- Plan, launch and oversee direct sales programs and initiatives
- Support D2D, reseller, MDU, EMA, NEMA and other acquisition programs
- Build and update program documents, workflows, timelines and performance tracking
- Work with internal teams and outside partners on launch readiness
- Spot operational gaps, risks and dependencies and propose fixes
- Onboard resellers and organize their training, system access and ongoing support
- Run partner business reviews and track follow-up items
- Watch partner sales activity, connections, cancellations, quality and ARPU
- Create reporting that measures direct sales performance
- Write program updates, executive summaries and recommendations for leadership
- Track MDU, EMA and NEMA properties, deployment status and results
- Coordinate complex escalations across departments until they are resolved
- Write standard procedures, guidelines and job aids
- Support adherence to policy, contract terms and sales quality standards
Requirements
- At least two years in program management, sales operations, channel management or a related field
- Track record coordinating several cross-department efforts at once
- Strong analytical, organizational and reporting ability
- Turning goals into structured plans and measurable outcomes
- Clear writing, speaking, presenting and relationship skills
- Experience resolving problems across teams
- Careful attention to detail while juggling competing priorities
- Proficiency with Microsoft Office, CRM software and reporting tools
- Willingness to travel for direct sales programs and market work
- Valid driver's license
Qualifications
- Undergraduate degree in a business-related discipline, or equivalent professional experience
- Background running programs through resellers, referral partners or indirect channels
- Telecom, broadband or cable background
- Door-to-door sales program experience
- Experience with property-based programs such as MDU, EMA or NEMA deals
- Building processes, documentation, dashboards or SOPs
- Coordinating spread-out sales efforts or market rollouts
- Bilingual skills (preferred, not required)
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the job remote?
Yes, it is marked remote, though field visits and trips to markets come up as the business requires.
What is the compensation?
Pay is listed as TBD, combining base salary with performance-based commission or incentive pay.
Who is the manager?
The role reports to the Director of Direct Sales.
What experience is required?
Two years or more in program management, sales ops, channel management, business operations, telecom or a neighboring field.
How do I apply?
The posting does not describe an application method.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.