Opportunity at
TideDirector of Engineering, KYX
The company is recruiting a senior engineering head for KYX, the team behind know-your-customer and know-your-business checks. The role leads the engineering group that handles onboarding…
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About This Role
The company is recruiting a senior engineering head for KYX, the team behind know-your-customer and know-your-business checks. The role leads the engineering group that handles onboarding identity and access, due diligence and vendor coordination, ongoing reviews after onboarding, and risk scoring built on machine learning and agentic AI. The director combines leadership that today is split between onboarding and continuous KYX groups. The director sets engineering strategy and structure across…
Job Description
The company is recruiting a senior engineering head for KYX, the team behind know-your-customer and know-your-business checks. The role leads the engineering group that handles onboarding identity and access, due diligence and vendor coordination, ongoing reviews after onboarding, and risk scoring built on machine learning and agentic AI. The director combines leadership that today is split between onboarding and continuous KYX groups.
The director sets engineering strategy and structure across server-side, client-side, data science and machine learning work. Staff sit in Hyderabad, Delhi and Sofia, along with Belgrade, Bucharest and Vilnius. The KYX Scoring and ML group serves both onboarding and ongoing decisions, so the director is accountable for each model's life cycle, from development and backtesting through staged release to live monitoring.
The work sits inside a regulated setting alongside KYX operations and policy colleagues and the second-line risk and compliance teams, and works with Product in the UK, EU and India. The director must bring agentic AI into workflows where an error affects members and the company, while keeping market-specific logic separate. Progress is judged by higher automation of decisions, sharper due diligence and screening, and lower KYX expense per member.
The ideal candidate has led engineering in areas such as identity checks, customer onboarding, fraud prevention or financial crime, or in other regulated decision-making, and has taken machine learning into production at scale. Leading distributed teams across several markets is expected. Experience with governance and human review when AI enters regulated processes is a bonus. The role is based in London and is marked on-site.
Responsibilities
- Take charge of KYX engineering direction and team structure across onboarding and ongoing monitoring
- Oversee server-side, client-side, data science and ML teams in several cities
- Own the KYX Scoring and ML capability, including model life cycle and production monitoring
- Bring agentic AI into regulated workflows such as risk scoring, screening and verification
- Work with Operations, Policy, second-line risk and Product on the roadmap
- Deliver more automated decisions, stronger due diligence and a lower cost per member
- Build once for global deployment while keeping market-specific logic isolated
Requirements
- Experience heading engineering groups in identity, onboarding, fraud prevention, financial crime or regulated decisions
- Evidence of converting platform spending into outcomes you can measure
- Experience taking ML models from build to live operation at volume
- Experience working in a regulated environment with risk and compliance teams
- Sound decision-making spanning org design, execution, platform direction and data architecture
- Capacity to guide geographically spread teams in several countries
Qualifications
- Experience bringing AI or agentic tools into regulated processes, with governance and human review (a bonus)
Core Skills
Benefits
- Competitive salary and share options
- Holiday entitlement beyond public holidays
- Paid parental and adoption leave and sabbatical options
- Private family health insurance with top-up options, plus life and accident cover
- Mental wellbeing support and paid volunteering or development days
- Annual learning and development budget
- Working overseas for as many as 90 days in a year
- Home office setup contribution, laptop ownership scheme and snacks or meals depending on location
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role based?
The listing states London and marks the role as on-site. The engineering teams are spread across several cities in India and Europe.
What does KYX cover?
KYX covers know-your-customer and know-your-business checks, including identity and access, due diligence, vendor coordination, ongoing reviews and risk scoring.
What experience is most important?
Experience running engineering in identity checks, onboarding, fraud prevention or financial crime, plus taking machine learning into production, are the core requirements.
Is a salary stated?
The posting does not state a salary. It mentions competitive salary and share options.
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