Remote opportunity at
Human InterestDirector of ERISA Compliance
Human Interest is a financial technology company focused on broadening retirement savings access for small and medium-sized businesses. The organization is seeking a Director of ERISA…
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About This Role
Human Interest is a financial technology company focused on broadening retirement savings access for small and medium-sized businesses. The organization is seeking a Director of ERISA Compliance to guide its platform's regulatory integrity under DOL, IRS, and ERISA standards. In this leadership position, the individual will oversee plan compliance health, manage customer advocacy escalations in coordination with legal teams, design automated monitoring frameworks, and mentor frontline compliance managers. This role…
Job Description
Human Interest is a financial technology company focused on broadening retirement savings access for small and medium-sized businesses. The organization is seeking a Director of ERISA Compliance to guide its platform's regulatory integrity under DOL, IRS, and ERISA standards. In this leadership position, the individual will oversee plan compliance health, manage customer advocacy escalations in coordination with legal teams, design automated monitoring frameworks, and mentor frontline compliance managers.
This role suits professionals with extensive background in employee retirement plan regulation who can build technology-driven compliance operations within a high-growth fintech setting. The position reports to the Vice President of Sales Activation & Customer Success and collaborates closely with product engineering, customer onboarding, and operations teams to resolve plan errors and execute root-cause analyses.
Responsibilities
- Direct the company compliance program to ensure adherence to IRS, DOL, and ERISA regulations across all 401(k) plan operations
- Modernize compliance workflows and establish feedback loops with product and customer success groups for root-cause error analysis
- Partner with product teams to build and scale technology-driven compliance frameworks and automated monitoring systems
- Track team service-level agreements, operational metrics, and statutory deadlines using operational dashboards
- Collaborate across departments to review feature rollouts, marketing collateral, and system copy for regulatory alignment
- Manage high-level customer advocacy escalations and incident management alongside the legal department
- Oversee fiduciary governance procedures and maintain proper documentation of related decisions
- Lead compliance technology initiatives covering plan document automation and regulatory reporting
- Advise executive leadership on compliance risks and manage remediation solutions end-to-end
- Coach, mentor, and develop frontline compliance managers
Requirements
- More than 10 years of experience in ERISA compliance
- At least 5 years of experience in leadership roles focused on retirement plan administration
- Current ERISA-related professional certifications such as QKA, QPA, RPF, or equivalent
- Demonstrated history of using technology to improve compliance efficiency and scalability
- Familiarity with 401(k) plan administration including nondiscrimination testing and fiduciary oversight
Qualifications
- Advanced ERISA certifications including CEBS or CPC
- Juris Doctor degree emphasizing employee benefits, ERISA, or administrative law
- Experience working in a high-growth fintech, SaaS retirement platform, or modern third-party administrator environment
- Background implementing regulatory technology or compliance software
- Familiarity with voluntary correction programs like IRS EPCRS and DOL VFCP or DFVCP
Core Skills
Benefits
- A 401(k) plan with a dollar-for-dollar employer match up to 4 percent of compensation that is immediately vested, with zero plan fees
- Health, dental, and vision insurance plans
- Competitive time off and parental leave policies
- Addition Wealth access for digital tools, financial professionals, and knowledge resources
- Lyra enhanced mental health support for employees and their dependents
- Carrot fertility healthcare and family forming benefits
- Candidly student loan resources
- Monthly work-from-home stipend and quarterly lifestyle stipend
- Team-building experiences including virtual social events and team offsites
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Director of ERISA Compliance position?
The base salary spans from $150,000 to $180,000 per year, depending on the geographic location in the United States, relevant skills, and experience.
Who does this position report to?
The Director of ERISA Compliance reports directly to the Vice President of Sales Activation & Customer Success.
What qualifications are required for applicants?
Applicants must have over 10 years of experience in ERISA compliance, with a minimum of 5 years in leadership roles within retirement plan administration, along with current professional certifications like QKA, QPA, RPF, or an equivalent credential.
Sample Interview Questions
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