Opportunity at
AppenDirector of IT & Automation - Appen
Appen seeks a Director of IT & Automation to direct its technology department and guide how an artificial intelligence-oriented enterprise functions. In this senior leadership capacity,…
Career Tools
About This Role
Appen seeks a Director of IT & Automation to direct its technology department and guide how an artificial intelligence-oriented enterprise functions. In this senior leadership capacity, the chosen professional will collaborate with the Chief Product and Technology Officer along with other executives to direct technology plans, risk management, service delivery, and capital allocation. This position suits an experienced technology leader with both strategic vision and hands-on technical capabilities who views…
Job Description
Appen seeks a Director of IT & Automation to direct its technology department and guide how an artificial intelligence-oriented enterprise functions. In this senior leadership capacity, the chosen professional will collaborate with the Chief Product and Technology Officer along with other executives to direct technology plans, risk management, service delivery, and capital allocation. This position suits an experienced technology leader with both strategic vision and hands-on technical capabilities who views artificial intelligence as a primary driver for operational transformation.
The employer has operated as a prominent provider of human-generated training data for artificial intelligence applications for more than thirty years. Appen provides data annotation platforms and a global crowd of over one million contributors across more than two hundred countries to assist organizations with model pre-training, evaluation, safety testing, and multilingual expansion.
Responsibilities
- Design and execute the technology strategy covering enterprise systems, support services, security, and automation.
- Supervise help desk operations, endpoint device management, and critical incident responses.
- Manage the health, setup, and integration of core corporate systems including Microsoft 365, Salesforce, Workday, Atlassian, Amazon Web Services, Databricks, and Anthropic.
- Direct corporate security and compliance efforts related to SOC 2 and ISO 27001 certifications.
- Implement practical artificial intelligence and automation solutions to eliminate manual tasks across help desk routing, employee onboarding, provisioning, and administration.
- Negotiate and manage technology vendor portfolios, software licenses, and cost optimization initiatives.
- Recruit, develop, and lead a high-performing technology team focused on enterprise platforms and automation.
Requirements
- Possess eight or more years of experience within information technology, featuring substantial leadership tenure.
- Demonstrate hands-on familiarity with Microsoft 365 administration and enterprise infrastructure.
- Show technical credibility across cloud computing platforms, endpoint devices, identity management, and software integrations.
- Bring practical background with SOC 2, ISO 27001, and security compliance governance.
- Display commercial competence in vendor negotiations and technology expense management.
- Provide concrete examples of automating, redesigning, or removing manual processes using artificial intelligence tools.
Qualifications
- Demonstrate deep proficiency with Amazon Web Services and cloud cost optimization.
- Hold experience administering Salesforce, Workday, or Atlassian environments.
- Show familiarity with Databricks or Anthropic technologies.
- Bring exposure to DevOps or Site Reliability Engineering practices.
Core Skills
Benefits
- Base salary ranging from USD 140,000 to USD 150,000 per year.
- Twenty percent target performance bonus.
- Medical, dental, and vision insurance coverage.
- Retirement plan options.
- Paid time off.
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Director of IT & Automation role?
The position offers a base salary between USD 140,000 and 150,000 per year, accompanied by a 20 percent target performance bonus.
What employment type and location settings apply to this position?
The posting lists the position as a full-time, on-site role, though the exact geographic location is not specified in the text.
How many years of experience are required for applicants?
Candidates must have at least eight years of professional experience in information technology, including significant leadership background.
What benefits are provided by Appen for this job?
Appen provides medical, dental, and vision coverage, retirement plan options, and paid time off.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.