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Technical Safety ServicesDirector, Report Quality & Delivery
Technical Safety Services is seeking a Director, Report Quality & Delivery to direct the team handling certification report generation for controlled spaces like cleanrooms, fume hoods,…
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About this role
Director, Report Quality & Delivery at Technical Safety Services is a full-time role. Work arrangement: Remote. Location: Not specified. No salary is shown in this listing. It was posted on Oct 2, 2026. This listing is paused and not taking applications at the moment.
Job Description
Technical Safety Services is seeking a Director, Report Quality & Delivery to direct the team handling certification report generation for controlled spaces like cleanrooms, fume hoods, and biosafety cabinets. In this capacity, the leader unifies certification quality control with technical writing, managing the workflow from initial field data gathering all the way to final customer issuance. This position suits an experienced operational leader who can build scalable systems, refine workflows, and leverage technology to increase efficiency and accuracy in a rapidly expanding business environment.
Technical Safety Services operates as a major independent service provider for hospitals and laboratories across the United States. The company collaborates with prominent healthcare organizations, research institutions, and life sciences firms by delivering environmental monitoring solutions alongside testing, calibration, and certification services for laboratory equipment, controlled spaces, and medical gas systems. The position requires domestic and international travel between ten and twenty-five percent of the time.
Responsibilities
- Manage the complete lifecycle of certification report creation and delivery for controlled environments
- Design a unified review process encompassing data intake, technical examination, formatting, and final release
- Supervise, mentor, and build a combined group of technical writers and quality control specialists
- Monitor performance metrics including error rates, turnaround times, rework frequency, and customer discrepancies
- Handle error escalations through root-cause analysis and corrective measures
- Collaborate with Field Operations, Training, and IT teams to automate quality checks and enhance data capture
- Implement process and technological enhancements to decrease report cycle times without sacrificing compliance
- Adapt to evolving industry standards by updating templates, procedures, and internal training materials
Requirements
- Hold a bachelor's degree in a technical or scientific discipline, business, or a related field
- Accumulate three to six years of management experience
- Demonstrate familiarity with TSS field services, testing and certification, and laboratory operations
- Bring experience using report-generation systems and certification software platforms
- Possess background in document control and quality management frameworks like ISO 9001
- Understand controlled environment protocols such as NSF/ANSI 49, ISO 14644, ASHRAE 110, USP standards, and CETA application guides
- Show a proven history of spearheading cross-functional projects and enhancing operational execution
- Maintain the availability to travel domestically and internationally between 10% and 25% of the time
Qualifications
- Demonstrate background in technology-enabled process enhancement and automation
Core Skills
Benefits
- Base salary ranging from $108,000 to $144,500
- Eligibility for an annual performance bonus
- Participation in a 401(k) plan featuring company matching contributions
- Coverage through medical, dental, and vision insurance policies
- Provision of life insurance as well as short- and long-term disability plans
- Access to an Employee Assistance Program
- Competitive paid time off and paid holidays
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Director, Report Quality & Delivery position?
The base salary is between $108,000 and $144,500, with eligibility for an annual performance bonus.
Is travel required for this role?
Yes, domestic and international travel is expected approximately 10% to 25% of the time.
Where is the job located?
The specific geographic location is not stated in the job posting.
What is the employment type?
The posting specifies full-time employment.
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