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hims & hersDirector, Sales & Operations Planning
Hims & Hers operates as a health and wellness platform traded publicly on the NYSE under the ticker HIMS, striving to enhance health outcomes by facilitating…
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About this role
Director, Sales & Operations Planning at hims & hers is a full-time role. Work arrangement: Remote. Location: Applicants in United States only. The listed pay is USD 190,000 - 210,000/yr. It was posted on Nov 4, 2026. This listing is paused and not taking applications at the moment.
Job Description
Hims & Hers operates as a health and wellness platform traded publicly on the NYSE under the ticker HIMS, striving to enhance health outcomes by facilitating affordable and personalized patient care from diagnosis through delivery. The company is currently hiring a remote, full-time Director, Sales & Operations Planning with a salary range of USD 190,000 to 210,000 per year. This strategic leadership position directs the integrated planning function to align business objectives with operational execution, balancing costs and capacity against service targets.
The person in this role will establish governance for the S&OP process, manage network fulfillment capacity, and lead labor resource planning by translating demand forecasts into required working hours. Responsibilities also include conducting operational scenario modeling, driving cross-functional alignment across finance and fulfillment, optimizing processes, and managing key performance dashboards. Candidates should possess extensive operations planning background in industrial or warehouse settings alongside substantial experience managing teams.
Responsibilities
- Manage the S&OP vision and governance while leading weekly planning sessions to align demand signals with operational execution
- Direct medium- and long-range capacity planning across the network for personnel, equipment, and materials
- Translate volume projections into required working hours and develop underlying labor models in partnership with HR, Finance, and Operations
- Design and execute operational scenarios to measure the effects of volume shifts or supply chain disruptions
- Resolve cross-functional escalations across compounding, dispense and fulfillment, planning, and finance
- Establish continuous improvement roadmaps to boost modeling accuracy and operational visibility
- Oversee key dashboards and metrics covering plan adherence, labor efficiency, and resource utilization
- Present strategic insights and capacity trade-offs to senior executive leadership
- Recruit, direct, and mentor a team of analysts and planners while establishing professional career tracks
Requirements
- 12 or more years of experience in operations planning, labor modeling, or resource management within a manufacturing, warehouse, or industrial environment
- 8 or more years of people leadership experience, including oversight of teams larger than six individuals
- Demonstrated history of designing operations planning strategies across multiple sites or a broader network
- Deep expertise in workforce planning, labor forecasting, and translating data into executive strategies
- Advanced proficiency with analytical tools like Excel, Power BI, Tableau, or specialized labor planning software
- Experience implementing or selecting workforce management systems or labor planning tools at scale
Qualifications
- Bachelor's degree in Supply Chain, Operations Management, or a related field
- MBA or Master's degree
Core Skills
Benefits
- Competitive salary and equity compensation
- Unlimited paid time off alongside company holidays and quarterly mental health days
- Comprehensive health benefits covering medical, dental, vision, and parental leave
- Employee Stock Purchase Program
- 401(k) plan with an employer matching contribution
- Offsite team retreats
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is listed with a remote work status.
What is the salary range for this job?
The salary is USD 190,000 to 210,000 per year, accompanied by equity compensation.
What education is preferred for applicants?
A Bachelor's degree in Operations Management, Supply Chain, or a related field is required, while an MBA or Master's degree is preferred.
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