Remote opportunity at
BromcomDocumentation Specialist
Bromcom is seeking a remote Documentation Specialist to manage the complete lifecycle of documentation for assigned products, new features, and software enhancements. This position operates across…
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About This Role
Bromcom is seeking a remote Documentation Specialist to manage the complete lifecycle of documentation for assigned products, new features, and software enhancements. This position operates across the product, training, and documentation functions to ensure that all customer-facing guidance, release notes, and help materials are precise, timely, and easy to use. The successful candidate will handle tasks ranging from tracking upcoming work in DevOps to drafting content and updating publishing platforms.…
Job Description
Bromcom is seeking a remote Documentation Specialist to manage the complete lifecycle of documentation for assigned products, new features, and software enhancements. This position operates across the product, training, and documentation functions to ensure that all customer-facing guidance, release notes, and help materials are precise, timely, and easy to use. The successful candidate will handle tasks ranging from tracking upcoming work in DevOps to drafting content and updating publishing platforms. This role suits professionals who can independently balance sprint deadlines, ad hoc requests, and peak workloads while collaborating closely with various teams.
The person in this position will take full ownership of product guides, help center articles, and release communications. Key duties involve gathering product details, verifying technical accuracy with product owners, and maintaining published materials so they remain accurate and aligned with branding standards. Additionally, the role integrates artificial intelligence tools responsibly to enhance content creation, drafting, editing, and quality assurance processes, while always applying careful human review.
Bromcom operates as an equal opportunities employer. The position provides an opportunity to work fully remotely while maintaining active communication across internal teams to prevent documentation backlogs and support product releases effectively.
Responsibilities
- Manage the complete documentation lifecycle for designated products and features from initial tracking in DevOps to publication
- Produce clear and accurate release notes, user guides, product communications, and help center materials
- Keep published content, screenshots, and wording current and user-friendly
- Collaborate with product teams and subject matter experts to validate technical accuracy and secure approvals
- Utilize publishing systems and platforms including DevOps, Beamer, WordPress, and Dynamics 365
- Incorporate artificial intelligence tools to accelerate drafting, research, editing, and quality checks under human oversight
- Review internal help desk feedback and customer queries to prioritize new or updated guidance
Requirements
- Demonstrated experience in creating technical documentation, release notes, user guides, or training materials
- Exceptional written English, proofreading, and editing abilities with strong attention to detail
- Capacity to translate complex technical concepts into clear, customer-friendly guidance
- Strong organizational skills and the ability to work independently within sprint deadlines
- Familiarity with Microsoft Word and Excel alongside the willingness to learn DevOps, Beamer, WordPress, and Dynamics 365
- Practical experience or willingness to use artificial intelligence tools for prompting, drafting, and analysis
Qualifications
- Prior knowledge of Bromcom products and workflows
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this a remote position?
Yes, the posting lists the location as remote.
What is the employment type?
The position is a full-time role.
What salary is offered for this role?
The salary is not specified in the job posting.
What platforms and tools will I need to use?
The role involves using Microsoft Word and Excel, along with platforms such as DevOps, Beamer, WordPress, and Dynamics 365, plus AI tools for content support.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.