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One Acre FundDRC People Operations & Duty of Care Associate (Fixed-Term)
One Acre Fund, an organization founded in 2006 to provide smallholder farmers with agricultural supplies, credit, and training, is hiring a DRC People Operations & Duty…
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About This Role
One Acre Fund, an organization founded in 2006 to provide smallholder farmers with agricultural supplies, credit, and training, is hiring a DRC People Operations & Duty of Care Associate for a 12-month fixed-term contract in Kinshasa. This position drives the daily execution, administration, and upkeep of health, safety, and duty of care systems for the DRC program, ensuring that protocols are consistently followed across offices, transport, accommodations, warehouses, and field…
Job Description
One Acre Fund, an organization founded in 2006 to provide smallholder farmers with agricultural supplies, credit, and training, is hiring a DRC People Operations & Duty of Care Associate for a 12-month fixed-term contract in Kinshasa. This position drives the daily execution, administration, and upkeep of health, safety, and duty of care systems for the DRC program, ensuring that protocols are consistently followed across offices, transport, accommodations, warehouses, and field operations.
The person in this role will act as a central administrative focal point for incident management, manage budgets for staff well-being and safety, monitor local security developments, and handle day-to-day office management and facility administration. Additionally, the associate will coordinate safety training logistics, facilitate inductions for new personnel, and serve as the initial point of contact for workplace incidents. This position suits individuals with strong administrative, crisis management, and interpersonal skills who can maintain compliance while fostering a culture of care.
Employees benefit from weekly check-ins, mentorship, training programs, performance feedback, and semi-annual career reviews, along with health insurance and housing. The role is open exclusively to citizens or permanent residents of the Democratic Republic of Congo.
Responsibilities
- Maintain and update foundational risk profiles, movement protocols, and safety logs across all operational locations
- Serve as the central administrative focal point for incident management, documentation, tracking, and reporting
- Manage the budget for staff well-being, safety, and security expenditures
- Oversee the day-to-day implementation of health, safety, and security standard operating procedures
- Maintain physical and digital filing systems for compliance, safety, and personnel records
- Monitor local security developments, political events, and public health situations to provide intelligence updates
- Coordinate logistics, scheduling, and tracking for staff training programs and complete administrative inductions for newcomers
- Act as the first-line contact for workplace incidents, accidents, or health events and maintain emergency contact lists
- Manage day-to-day office management, facility administration, and vendor relationships related to facilities and basic guarding
- Build relationships with local authorities and emergency services to support rapid incident response
Requirements
- Bachelor's degree in Human Resources, Business Administration, Operations Management, Public Administration, Organizational Psychology, or a related field
- 3 to 5 years of experience in HR administration, operations, office management, or duty of care
- Proven track record of implementing and enforcing organizational standard operating procedures and administrative frameworks
- Exceptional organizational skills to manage documentation, track compliance, and administer budgets accurately
- High emotional intelligence with the ability to act as a trusted para-HR figure
- Calm demeanor under pressure with the ability to follow emergency protocols and manage incident logistics
- Fluency in both English and French
- Citizenship or permanent residency in the Democratic Republic of Congo
Qualifications
- HR or administrative certifications such as SHRM-CP, PHR, CIPD, or local equivalents
- Project management or process improvement certifications such as CAPM or Lean Six Sigma Green Belt
- Basic safety or trauma-informed care certifications such as Advanced First Aid or Mental Health First Aid
Core Skills
Benefits
- Health insurance
- Housing
- Comprehensive benefits
- Weekly check-ins with management, mentorship, and training programs
- Semi-annual career reviews and performance feedback
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type and duration for this role?
This is a 12-month fixed-term contract with the option to renew based on business terms.
Where is the position located?
The job location is Kinshasa, Democratic Republic of Congo.
Who is eligible to apply for this position?
This role is exclusively open to citizens or permanent residents of the Democratic Republic of Congo.
What language skills are required?
Fluency in both English and French is required for the position.
What is the application deadline?
The application deadline is January 17, 2027, though hiring is conducted on a rolling basis.
Sample Interview Questions
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