On-site opportunity at
LalamoveDriver Operations Associate 會員營運專員 (Management)
This full-time, on-site operations role focuses on driver partner management and service quality at Lalamove. The job covers daily operations and phone support for drivers, helping…
Career Tools
About This Role
This full-time, on-site operations role focuses on driver partner management and service quality at Lalamove. The job covers daily operations and phone support for drivers, helping new drivers stay active, running the platform's merchant mall workflows and supporting the driver community. It suits a communicative, resilient, self-driven person who is willing to learn and can juggle several tasks in a fast-changing environment.
Job Description
This full-time, on-site operations role focuses on driver partner management and service quality at Lalamove. The job covers daily operations and phone support for drivers, helping new drivers stay active, running the platform's merchant mall workflows and supporting the driver community.
It suits a communicative, resilient, self-driven person who is willing to learn and can juggle several tasks in a fast-changing environment.
Responsibilities
- Support projects that raise new driver retention and order acceptance
- Resolve daily driver issues by phone and adapt responses to each situation
- Help run and improve the platform mall and its workflows
- Plan and run driver community activities
Requirements
- Good communication and collaboration skills across teams
- Positive resilience when facing change and challenges
- Proactive and able to manage several tasks independently
Qualifications
- Growth mindset and willingness to learn new things
Benefits
- Monthly salary of NT$30,000 to NT$45,000, set according to ability
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary?
The posting lists a monthly salary of NT$30,000 to NT$45,000, set according to ability.
What does the role include?
It includes driver operations, phone support, platform mall improvements and driver community programmes.
What qualities are sought?
Communication, resilience, a growth mindset and the ability to act proactively on several tasks are listed.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.